Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My customers can not purchase products from my listings trough their mobile app

Hello, my customers can not purchase products from my listings trough their mobile app ( IOS or Andorid) because I am using merchant account instead of paypal. The app redirecting them to use main website but still they unable to do it.Please advise

No images

Super annoyed n inconvenient. Images not displayed after update. Must tap into listing to see images. eBay please immediately.

Feedback errors

Oops something went wrong, shows continually, cannot see my own feedback on app , bloody nuisance, please fix it

Completing a purchase

Since the new update I've been unable to complete a purchase. I click on the check out page and all I get is a buffing page that never loads. I've tried using different WiFis, uninstalling the app and installing it again, looking for help on the app ...

Draft listings on eBay app iOS Australia not available

There is no visibility of draft listings on the app. It was there but disappeared and it’s an integral part of selling.

Been asking for a long time to be able to print packing slip from eBay for iPad app.

I’ve been hoping eventually we could print a packing slip since we can already print a shipping label from the eBay for iPad App. I appreciate the improvements that are being made and hope that this can be one of them. Thanks

Items that are at 0 quantity cannot be changed.

If you go to edit a listing that has gone to “0” in the latest eBay app for iPad you can change everything but the quantity. It is missing. This always worked before as a quick way to get your listing back up. Perhaps you can get this fixed. Thanks

Listing Apple Watch Accessories doesn’t show them in sizes like “40mm”

I was listing some screen protectors for the Apple Watch Series 4. When selecting the model, Series 4 should include the model size such as “40mm” or “44mm”. I tried to put them in manually but then it removes the “Apple Watch Series 4” and won’t all...

Selling eBay App is not holding GTC setting when copying from a listing.

When I list my items they have different colors so I copy from one listing to another. Recently the GTC setting will not remain, it always goes back to 30 days. Can you fix this? Thanks

Send feedback

Unable to send feedback. Always comes back with an error message. This has happened since last I phone update.

Saved searches not working on Ebay app since last update

Saved searches keep alerting to new items available, but when clicked only show "no results found for your search" and then shows a "suggested" search that doesn't use my search parameters

JUST GETS WORSE!

iPad just updated to latest version yesterday, more bugs than ever before. (1) Regularly just crashes out and app has to be restarted.(2) Giving feedback on purchases just gives “server error” at least 50% of the time.(3) Can’t hide any order with mo...

Alert

Invalid preferred item location please refer to the documentation and provide a valid preferred item location error 243057 wot does this mean and how do I get reed of it

App pop up notifications block bidding at the critical time...

EBay iOs app feedback: I love the app and use daily and have for years. The last few updates have issues - but this on is much older - I would like to report to the app team. First the details: 12” iPad Pro - kept updated but not modified. Blocking B...

Ebay app freezes when using 2 step verification

Dear sir/madam,Every time I log in on the app on my iPhone, I enter username and password. Go to the next screen to enter the code I get texted for the 2 step verification. After pressing confirm on this screen the app freezes. Things I have done to ...