Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Request invoice

I'm probably missing the obvious but how do I request an invoice for several items in my cart when I want the seller to revise the shipping cost?

Issue with 'Saved Search' location after update

After the recent update my saved searches are no longer set to their set dstances i.e 10 miles from my post code. I have tried to reset these but it is still coming up with all items rather than just the ones within the distance I set.

Miltiple issues with 5.25.1.2

Is anyone else having multiple problems with the latest revision App? Here is what is going on with my app 1. ) Can't remove already shipped items from my sold screen. I have tried deleting them with the app and they won't disappear. They have been d...

Wrong Screen Layout After Losing Auction - Very Repeatable.

EBay iOs app feedback: I love the app and use it daily and have for years. The last few updates have issues I would like to report to the app team. First the details: 12” iPad Pro - kept updated but not modified. Wrong Screen Layout Issue: If you los...

NO Store Categories on the APP. Please FIX.

We need to have the store categories back on the iOS app. They have disappeared since the update. Also missing first class shipping on MANY Categories. Please let us know you see this and its being worked on.

User avatar by Adventurer
  • 463 Views
  • 2 replies
  • 0 helpful

session expired ?

Every time i try and buy something or put it in the cart it says session expired i click on a link and it says were sorry something went wrong. Im using an android mobile phone and just using the internet. This is very confusing.

My mobile app has changed

I always sell BIN for 7 or 10 days.Now I am suddenly only getting the option for BIN as good till cancelled!I do not want this version of the app - anyone experience similar? What do you do to get the old listing format back of having a choice of how...

Request to cancel a order from within the mobile app

Currently, the button to request a purchase be cancelled (when within the first hour) that is supposed to appear under the one to contact the seller is not present in the Android mobile app. Neither is it even available on the mobile website for some...

User avatar by Rising Star
  • 5599 Views
  • 1 replies
  • 4 helpful

How to stop Android from automatically updating your app

To turn updates on or off, follow these steps:Open Google Play.Tap the hamburger icon (three horizontal lines) on the top-left.Tap Settings.Tap Auto-update apps.To disable automatic app updates, select Do not auto-update apps

User avatar by Guide
  • 1148 Views
  • 0 replies
  • 0 helpful

How to rollback your app to a previous version

Sometimes an app "update" is so bad that you need to revert back to a previous version. Here's how to do that on Android.1. First you'll need to change a setting to allow app installation from Unknown Sources2. Uninstall your current app, making note...

User avatar by Guide
  • 2443 Views
  • 4 replies
  • 1 helpful

iPhone App unable to save watchlist

I have deleted all my old watchlist to ensure there’s capacity for new ones but today the iPhone app has an error domain and nothing can be added unto watchlist . I tried my husband’s Samsung phone android and his eBay app is working well .

1A8C59B7-1BAF-4C38-996B-B5DB1003306D.png

Can't start selling via the app

Hey!There is no option to start selling in the selling section, just can see what i am already selling(from PC).Any idea?

Most Marked as Helpful Authors