Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

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All Prior purchases UNAVAILABLE

Hi I am having trouble viewing prior purchases they all say UNAVAILABLE can’t click on them even to see item description before I could now everything says unavailable please fix bug Thanks.

Ebay app listing creator update SUCKS!!!!

Trying to create new listings is more difficult. Old setup you could edit pictures right after you take them before you upload. Now you have to take the pictures, save them, then go back through and edit. Does not give GOOD TILL CANCEL option when se...

User avatar by Not applicable
  • 414 Views
  • 3 replies
  • 3 helpful

iPhone app not letting me list

My iPhone mobile app is not allowing me to list new items. Seems like there's been some kind of update recently as everything looks different on the app. It will not allow me to enter the size category - it has a little lock symbol by it. This is my ...

User avatar by Adventurer
  • 475 Views
  • 2 replies
  • 0 helpful

Lock in "sold" filter default

There needs to be an option to lock search filter of "sold" so that once you type in the item, it defaults to sold instead of having to access the filtre menu/toggle sold/done. Why should we have to go through 3 extra steps every single time we searc...

Seller account fees

Why can’t you see your seller account fees or pay them using the app. Even using the web browser on the classic view as soon as you click account it takes you back to the mobile version. It’s impossible to pay these by phone currently

E Bay App very slow

I have noticed in the last couple of days that when you click on a listing on eBay app iOS it is very slow to open not sure if this is due to a recent update . But whoever is responsible for repairs or upgrades this needs sorting out straight away!

Purchase History - options removed

You used to be able to delete your purchase in purchased items. Now mine are shaded out with no option to edit and delete purchases. Annoying!

Buy it now Duration

eBay posting with Android cannot change buy it now duration from thirty days or at all for that matter.

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User avatar by Explorer
  • 334 Views
  • 0 replies
  • 0 helpful

Where are the coupons that use to be on the homepage? ???

There use to be coupons on the homepage every few days . What happened to them?? Such as spend at least $25 and get 10% back in eBay bucks. I haven't seen any coupons lately since my eBay app froze and I had to uninstall and reinstall the app and now...

User avatar by Rising Star
  • 590 Views
  • 1 replies
  • 0 helpful

Viewing feedback

When I try to view my or other users feedback on my iPad I most often get a Oops, something went wrong message, which is a bit annoying.

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