Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Keeps locking up

App locks up constantly since ios 12 public but not in beta. Mostly when searching in selling items when selection watchers filter. Or when switching from other apps back to eBay. Deleted and re installed but still does it. Have to kill the app and r...

Can’t Access Original Listing of Ended Items

Hi, does anyone else have this problem? I can't access original listing of ended items because the listings pictures are persistent and overlay the menu which is now hidden underneath. Seems to be a fault in the app. I have uninstalled and reinstalle...

User avatar by Rising Star
  • 586 Views
  • 5 replies
  • 0 helpful

Selling on App for android: 2nd shipping option for international

Re The latest update, its oct 26th 2018.Since the last major update to the ebay app international shipping has been a problem as they removed the additional shipping options for international shipping making it a one size fits all pricing if you want...

Currency keeps switching since last app update

Ever since the last update a week ago, every time I read a notification in the App everything is the system switches from USD to GBP.my account settings are correct.Only uninstalling and installing returns eBay to USD.why why why why why why why!!iPh...

User avatar by Rising Star
  • 481 Views
  • 3 replies
  • 0 helpful

NEW APP equals NO SALES

Since the new app my sales are almost no exsistant, I cannot believe the difference from constant sales to pretty much nothing, variations have not been working for over a week now, no update or sense of urgency to fix this, dont worry about another ...

No price update and impossible to order in "more options"

Since the last update there is problem with items that have "more options". When you change the choice in the more options sections the price won't adjust. When continuing ordering it will take the default and not the changed option.

User avatar by Explorer
  • 415 Views
  • 4 replies
  • 1 helpful

Postage problems

Nearly all my items are saying they will not post to the uk despite being in the uk?!

I like the App but I hate it

Why can’t it stay in classic mode? Or at least allow us to view what we sell with all the information needed from views and watching and if I want to make changes to many of them at the same time to allow me too.

User avatar by Pathfinder
  • 412 Views
  • 1 replies
  • 0 helpful

Historial de compras

En la app no se puede ver mas allá de compras efectuadas en 60 dias o menos, siendo que es normal que los pedidos demoren más de 1 mes en llegar. Obliga a meterse en la pagina de ebay, poner modo escritorio (porque en modo movil tampoco se puede camb...

Resolved! Active Selling Page Summary Wrong Time

When using the IOS ebay app and choosing My Ebay, then Selling, then Active, I only get to see the time remaining as minutes and seconds, the hours are not shown unless I tap to show the item in detail. On the Android ebay app, hours and minutes show...

User avatar by Rising Star
  • 485 Views
  • 2 replies
  • 0 helpful

Variation on the Mobile App is not working Sales are at 0

Please can sellers with variations on their buy it nows check them on their mobile app in the search bar, as none of mine (except the sponsered ones) are working, when changing the amount the price should increase however it stays at the lower price,...