Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Saved searches latest update

The reason for setting up saved searches is to remove all unwanted items from international sellers etcwhy with the latest update are items from international sellers and also suggested items with fewer keywords appearing it kind of negates the reaso...

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Cart doesn't Work

I'm having huge problems with the cart. I can't delete anything and it frequently shows as empty when I know there are a lot of items in there. It's getting to the point where it is completely unusable. I have tried using the browser version with the...

Why is nothing being done??

Still no way to select GTCShipping still iffy, no calculated sometimesCorrecting items DIMS is a hassle.Can we not get a prefill template that does not change everytime.It is taking me 3 times as long to list. Having to do laptop corrections. HELLO A...

Purchase item not paid

Under the heading purchases it states in red 1 unpaid item. But all items paid for. How do I get rid of this.

Horrible app

Not user friendly at all!! I won't curse but that is the way I'm feeling.

Active items uodate

Update another backward step.How can I make my active list look the same as my sold items list? i.e. One item after another instead of all the pricing suggestions and unanswered message notifications (to messages that I’ve already answered btw) More ...

eBay app constant internet connectivity error

Pasting the review I left for the eBay iOS app in the App Store: The Ebay iOS app is just awful. I get frequent messages saying “Oops something went wrong” ... and “Error: The Internet connection appears to be offline (-1009)” But there is absolutely...

Latest iOS app constantly crashing

I updated all of my apps yesterday and since then almost every time I’m on eBay, it randomly crashes. It is really frustrating because this is only a new issue since the most recent update. It is not a phone issue, since all of my other apps work fin...

App keeps turning off 2-4 mins into use

Hi. Since the update, the app just turns off everytime i’m using it which is a little frustrating. Having it happened a number of times, I timed it and it ranged between 2min30 to 4mins

Ebay iphone APP has new listing summary FEATURE - but it functions like a BUG!

Am I the only one who doesn't like the new "listing summary feature" for the iphone APP? This seems to be designed for beginners with helpful notes on what to do next, etc, with little green checkboxes. It used to be that if you got this page you cou...

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