Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Baixar app - IPhone 12 mini

Não estou conseguindo baixar no app no meu iPhone, quando eu clico para baixar ele aparece compra e para de baixar

Can't make purchases

Cannot make purchases on eBay. Never had this problem before

iPhone 7 Plus on IOS 15.8.3 will not let update EBay?

Hi there, I have just broken my IPhone XS Max and am treating temporarily to use old IPhone 7 Max to login on EBay, yet the login page keep telling me to update App but when pressing on update it gets me to App download option to “open” app not to “u...

Can't Check sales comps on eBay app on iPhone Error Message (Request.ebay.429)

Was out sourcing & checking sales comps on various items today on the eBay mobile app when I got the following message: "Error. You have exceeded the daily limit so access for this individual function will be denied for the rest of the day. Please tr...

iOS App - Promotions UI Issue

I listed an item on Sunday 11th August after checking the promotions listed within the app. As per screenshot, it said 80% FVF saving and 100 remaining. The item sold today on the 14th August (I made no amendments to the listing) and the discount was...

App freezing on certain screens

it’s driving me nuts since the new updates. When you go into relist an item and you go to update your price etc when the new design shows it won’t allow you to delete the old price and type in the screen and the app freezes. Sometimes it will show th...

Saved Searches on eBay App No Longer Working Properly

I noticed the saved searches feature on the website and on the app was recently updated, and it is no longer working properly. First, any saved search for a larger category, that contains sub-categories, does not generate or show only new results; ev...

Android App doesn't show custom Watchlists

Can we make this happen? I search for a variety of items and grouping them all into one Watchlist adds to the confusion when I want to keep track of only certain items when I'm away from home without access to my desktop computer.

Resolved! CANNOT LEAVE FEEDBACK- ANDROID

Is anyone else having issues leaving feedback on the Android app? I contacted them about two to three weeks ago and they said they were aware of the issue, but nothing has ever been fixed and I still cannot leave feedback on the app. It just tells me...

Resolved! Items sold showing in unsold category.

I have had several auctions end earlier this evening and some of them have had bids and ended yet they are showing in the unsold category on the app . It’s on an iPhone SE iOS software 17.6 using eBay app version 6.171.0 which was updated a few hours...

Not receiving item ordered

Seller noted that item might not arrive until 8-6, it is now 8-9 and I have heard nothing.

Ebay shortcut icon disappeared.

Ebay shortcut icon disappeared from android.

Mobile app notifications not working

I had a oneplus 7t and upgraded to the 10t. Notifications were working fine on the old phone but when I switched they stopped. I checked the settings and they are not on silent and the applicable sound notification is selected. Any idea what to do? I...

Bug in the Android app with saving price filters in some system locales

I found a bug in the Android app:What is wrong:Price filter bounds are saved incorrectly if one is more than 1000 at the devices with non-US locales.How to reproduce:Use the Android device with a locale that has the "," symbol for decimal separator (...

Issue with photos in landcape mode

Since last update, within app, when tapping on photos for fullscreen view there is now a ‘See description’ button. Fine except when I rotate phone to view photo in landscape mode, said button takes up so much space that the photos are actually smalle...