Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay APK update screwing up

After updating the eBay apk, I am unable to sign in and get a "Network Error" when trying to sign in. I have tried clearing the cache of the APK, as well as even installing an older version, but have the exact same problem with a "Network Error". Any...

App updates

I am sick and tired of having companies pushing their apps at me which clutters up my tech stuff. Often I cant use their app without updating which eats up my time. Finally the latest app update from eBay is not fit for purpose and causing lots of pr...

Ebay not working on ipad

when I go to purchases in the eBay app it will not open up. It posts a system error msg. 1015.

Mobile app is very sluggish and I can't load photos. Trouble?

My laptop works just fine but the photos are on the phone. Anyone else?

Resolved! Latest update

I too have been using eBay for years both for buying and selling, this latest update won’t work with my iPad as it needs IOS 16 and my iPad won’t update to it. As a private seller I will need to move to another selling platform. Thanks eBay not happy...

Too easy to accidentally delete drafts on app

Seriously fed up with the swipe to delete drafts on the app, it's over sensitive as when I go to open a draft to complete it the app deletes it instead and I have to start all over again, which is so annoying. I saw in another thread this has been ha...

Glitch withdrawing funds

When trying to withdraw my funds via the app the page gets stuck. Very frustrating!

Too easy to delete drafts by swiping on android app.

Very easy to delete drafts with a mistaken swipe on Android eBay app. Need a delete confirmation button! This was brought up 3 years ago and nothing was done. Please Please Please Mr. or Ms. eBay person!!!!!!

Why are some revision options greyed out in the app but modifiable on the site?

I've noticed this a couple of times now but when I go to revise a price on my listings (usually on listings that have been up for more than a day) the option to change the BIN price is greyed out in the app but I'm able to change it on the website. I...

Resolved! iPhone 12 not compatible

My IPhone 12 operating system is 15.7 and not compatible with the new app upgrade. Ebay’s customer service is totally useless in helping us fix this problem.