Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t update

Will not let me in acct . Said i need to update. But will not let me update.

User avatar by Enthusiast
  • 888 Views
  • 2 replies
  • 0 helpful

Update

Keeps saying update but won’t let me????

Update

Hi , app is asking me to update, but no update button is available.

Missing 'Messages' Section

Maybe just me missing something obvious but on my App (android version) the 'messages' sections is no longer visible.I pick up a lot of purchases from Argos click and collect and the 'messages' is the only easy way to know when an item is ready for c...

App update today created scrolling issues!

Updated the ebay App today (10/1/24) and when scrolling the Saved Search list the screen jitter is so bad you can’t hardly read it! Please fix, it made the app almost useless.

User avatar by Pathfinder
  • 211 Views
  • 2 replies
  • 1 helpful

Image Search Not Working

Last night and again today, whenever I do an image search in the iOS eBay app, I get results that have nothing to do with the image I used. Last night I kept getting photos of flowers and flowering plants. Today I just get a hodge podge of unrelated ...

User avatar by Adventurer
  • 2920 Views
  • 19 replies
  • 5 helpful

Anyone having Problems accessing Promoted Listings?

Access Issues with Promoted ListingsDear eBay Community,I hope this message finds you well.I am reaching out to seek assistance regarding an access issue I have been experiencing with the Promoted Listings feature in my eBay account.As an active and ...

User avatar by Adventurer
  • 190 Views
  • 1 replies
  • 1 helpful

switch to another account

When i have to switch from one account to another in the ios app it's always a problem: when i enter the credentials of the new account it goes back to the first one. how can i solve it?

Able to access Custom Lists on the mobile app???

I've looked and looked and I cannot figure out how to see the custom lists I've made in the eBay app?? When I go into my wishlist (I'm on android mobile, using a Samsung S23 Ultra), I can click the little pencil in the upper right, and that gives me ...

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