Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

5.27.5 update keeps adding Best Offer to my listings

New 5.27.5 update keeps adding Best Offer option to all of my listings.

Ebay apps deleting item descriptions when relisting items

Every time I relist an item since the app update it deletes the pre written description and replaces it with a copy of the title, even when I re write the description it deletes it and replaces it with its own version. Why is this?

Two usernames on app

Just wondering if there is anyway to have two usernames on the app? I recently set up a new account on Ebay for buying and selling a few things. I use the app with my primary account and have been just using Ebay mobile site for my new account. Just ...

Third time: Please remove the offer accepted items from the bids list after they’ve been accepted

I’ve got three posts here on this issue over the past several months. Trying again. Continuing to see my offer accepted items not going away in the list after I’ve accepted the offers & paid for them. (See attached) Furthermore, they still show as fo...

Please optimise for 11-inch iPad

The app looks terrible on 11-inch iPad with thick black borders.When will this be updated?

Old APP popped up then disappeared

I was surprised to see the old app open up when I went to take pics. I took 2 pics and then the app just disappeared and it took me back to my iphone desktop. Grrrr .... what is going on? Very frustrating! Please fix!!!!!!!!!!!!

iOS - Item Number

Tried to contact support in the iOS app, required to enter the Item Number. Could not find the Item Number listed in the iOS app so could not fill in the form.Needed to logon to a computer to find the Item Number.

App won’t launch iPhone XS

Starting today the eBay app won’t get past a blank home screen. Tried uninstalling and reinstalling, no change. Any ideas?

Buyer's eBay rating in sold item area

Is there a way to add the eBay rating of a buyer to the sold listings or in the purchase details of the app? Thanks.

What's new with Android 5.27.0

We have released the new version 5.27.0. You should see it showing up for upgrade over the next 24 hours. Here are some issues reported via the forums that should be working better this release. Checkout would sometimes get stuck at loading Some quan...

eBay v 5.16.1 does not work on iPhone 6 Plus running iOS 11.1.2

I have eBay v 5.16.1 loaded on my iPhone 6 Plus running iOS 11.1.2 using AT&T LTE cellular connection. When I open the app, I see a spinning circle. I can tap the bottom icons: Home = spinning circle; Search = spinning circle with "Searching..." unde...

Show the price of the goods from the values of the respective countries

Resolved! UNSUPPORTED FORMATTING MESSAGE WHEN I TRY TO FILL OUT MY ITEM DESCRIPTION

I was trying to list a new item and every time I tapped the item description to fill it out, I got an "unsupported formatting" message. Here is a screenshot. my app version is 5.27.1.2 and my phone is an LG Optimus Zone 3 android smartphone......

Phone built-in Calculator

How many times you found yourself in need of a Calculator while buying /selling using the eBay app on you phone? What most of us do is to minimize the open Windows to gain access the Calculator from the Desktop, if you have a shortcut, or any other m...