Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Status Bar Notifications Not Appearing Anymore

Aloha! I have a OnePlus 3T running Android 8.0.0, and whenever I made a sale (not frequently, as a part-time individual seller), I would get the notifications in my status bar from eBay and PayPal saying I made a sale. I would also receive the e-mail...

User avatar by Adventurer
  • 845 Views
  • 5 replies
  • 0 helpful

Prefer condensed view in active selling

I would really like it if you could revert to the more condensed view in my active selling list. The spread out version makes it harder to do a quick scroll through of my listings. Thanks

Bids and offers crashing

I have an iphone 6s with the latest ios. It says i have no bids or offers. I hit reload a few times and then the appears but if i scroll down it crashes and goes back to you have no bids or offers. I have updated the ebay app and even deleted and red...

User avatar by Adventurer
  • 1379 Views
  • 15 replies
  • 0 helpful

Adding picture to message

When adding picture to the message and choosing to use camera roll, the application access pictures and show not from most recent photo taken but from middle of my camera roll pictures and I always have to scroll to the very top to upload recently ta...

User avatar by Rising Star
  • 439 Views
  • 1 replies
  • 0 helpful

Shopping cart is slow to delete

Ever since your last update or one of them, who keeps track. My shopping cart is slow beyond slow. It takes forever to delete an item in my cart. Because of this slowness I shop elsewhere online half the time do to your guises extreme slowness and la...

Missing international shipping options

Hi I can’t seem to select more than one international delivery options when trying to list on my phone with the new update! It worked just fine before!! So annoying now I have to go over on the computer to do that!

No Account in my Ebay

My account isn’t showing up in My EBay. I checked any app is up to date. Even went online and saw that others have had the same issue. Anyone know how I can get it to show up. Thanks

New Ebay App Version for Iphone Has Problems-Please Fix

Is anyone else having trouble with the new updated app? I really do not like it! The layout seems great until you try to list from your phone! There is no option for USPS First Class Shipping, there's nowhere to add the item condition, you have to de...

L'app non si chiude

Buon giorno l'app non si chiude mai. Una volta che l'hai aperta non la chiudi mai resta sempre in memoria. Vi avevo mandato delle email con nessuna risposta. Potete risolvere questo problema? Se non capite cosa intendo o lo chiedete o fate una prova,...

Uploading Issues IOS

Hello, I am experiencing issues with the iso app. Whenever I try to upload photos the app freezes. This have been going on since the last few updates. I have a screen recording but couldn’t not upload due to extension compatibility. Device: iPhone 8+...

Ebay app for android is horrible & just dumb.

I was about to throw my phone out the door until I saw this. Every comment I seefrom other sellers is relatable to me. I dont choose offers, but it happens anyway.it auto-relists & "TWICE" I had sold something that I didnt have. I look like the idiot...