Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to leave feedback in the app

Whenever I try to leave feedback for an item it says it couldn’t leave it because the item may not exist. But I can see the item there. This is me leaving feedback as the seller. Also I don’t think setting up offers works correctly. You don’t have al...

Sample feedback text is live and submitted with review!!

On the latest iOS app, when you go to leave feedback for an item, there is sample text at the bottom as follows (after the radio button for positive, neutral, negative, and the star ratings): Condition was good for being “used”, and a great price com...

User avatar by Explorer
  • 441 Views
  • 2 replies
  • 0 helpful

iOS iPad photo quality

I recently upgraded to the iPad Pro 3rd generation. I’ve noticed that when I upload photos to my listings, they are uploaded in low resolution and are very poor quality. Does anyone know why this is and how to fix? Thanks.

Trouble paying for item

I had paid for two items yesterday morning fine than last night tried to pay for another and it wouldn’t work.. i checked my card info and everything rlse. Everything is fine. I thought it was because i fit my $500 limit on my card yesterday. So i wa...

Mobile App- Can't end active listings

Hi eBay Tech, I can't end my active listings in the mobile app version 5.27.1.2 .When I click on the option to end, the list of reasons for ending pops up, but there are not any toggles to select the reason.I am running Android version 8.0.0 on Samsu...

User avatar by Trailblazer
  • 371 Views
  • 1 replies
  • 0 helpful

User input no longer applies on mobile

I have reported this before, but it keeps happening. I sure wish other users would complain about this. First of all, I don't like the app setting my Best Offer amounts. Let the USER do this. Second, I am no longer going to list on mobile because of ...

eBay app

I really liked this app at one time but it gets more and more annoying from my perspective when listing an item. . defaults to a listing mode that relists until sold. You have to edit your listing on the full site to change to, for example, 7 days.. ...

iPad Crashes when adding photos

My App has been updated to ios 12.1 on the IPhone 8. The photo upload sticks and keeps crashing. This has been going on for two weeks. It’s happening on my IPAD that has also been updated to 12.1. I literally can only occasionally list items because ...

Turn off image search

The image search function is annoying - very annoying - please add in a way to turn it off and let me know! but better still delete it

Paymentb

I can’t pay for anything on eBay paypal says it’s internal security.but if I try using credit card eBay still says can’t pay try using another credit card ! Whats going on ?

User avatar by Rising Star
  • 408 Views
  • 0 replies
  • 0 helpful

Status Bar Notifications Not Appearing Anymore

Aloha! I have a OnePlus 3T running Android 8.0.0, and whenever I made a sale (not frequently, as a part-time individual seller), I would get the notifications in my status bar from eBay and PayPal saying I made a sale. I would also receive the e-mail...

User avatar by Adventurer
  • 845 Views
  • 5 replies
  • 0 helpful