Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t make live a scheduled listing on my Ipad/iPhone.

I just updated my iPad/iPhone app through the app store and I still can’t make live a scheduled listing through the eBay APP. I can sell similar or relist the item and schedule it at that time. But when I go back to the listing to actually remove the...

User avatar by Adventurer
  • 620 Views
  • 2 replies
  • 0 helpful

App keeps freezing or extremely slow

I just updated the eBay app and same problems still persist. Every time I go to look at my active items that are being watched, the app freezes. Same problem when I got to look at one of my active items. Very aggravating. Anyone else having these iss...

Messages being sent in the wrong language

For some reason, all emails I receive from eBay are in Portuguese despite all possible settings that I can find (both in my web-based account and the app) being set to English. I've reached out to technical support twice and they can't figure it out....

App changing specific of my auctions

So for weeks, there has been no option for auction duration when i try to list with my phone (android app). It was making all my one price listings as good till cancelled(I use 30 day duration). Now when I try to revise anything for current listings ...

Crashing!

Really annoying the eBay app keeps crashing refreshes back to the home page.please sort this bug out ASAP

eBay now Crashes Constantly on iOS 11.4

Since the last two updates brought out for IOS 12 my ebay has been crashing constantly on my two iphones on iOS 11.4 and 11.41. eBay used to work perfectly for me and now it is incredibly unstable and nearly unusable, crashing every few minutes. I CA...

Viewing Purchase History

I can’t view my purchases after the 60 days have elapsed in the purchases section on the mobile app. This is really annoying if I give the seller extra time before contacting them if an item hadn’t arrived.

App not allowing active listing editing

Why can’t I edit my current active listing? I click to edit title which opens but no keyboard available to type? Also, only option for postage is total mail without compensation!!? Why??

User avatar by Enthusiast
  • 523 Views
  • 1 replies
  • 0 helpful

Turning off offers spins forever

eBay automatically turns on Offers after a few days. First of all, that’s *really* annoying because it happens for every item you’re selling but actually my post is about something else. When I do turn off Offers through the iOS app, after doing it f...

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