Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Contact Seller - Potential Bug

Not only is the “Contact Seller” or “Ask a Question” missing or buried in the description page but after you select “eBay Message” option, it asks you to select an item. The drop-down/selection does not work or is not properly associated with the spe...

iOS app

Hi. I am in the UK and can’t work out how to put European postage say £1.75 AND rest of world at £2.50.

Number of sold items on app go down for no reason

Hey there seller , As the seller I like to check my sold items once in a while , sometimes for no reason as example I have 20 sold items , one day later it drop to 19 as well the amount. No damage happen it’s just I like to know what I sold in the la...

Ebay.

Ebay is does nothing but steal your money. They do not wish to help you out. I lost about $67. Trying to buy wireless headphones. They got the money. But I did not receive my headphones. So EBay is telling me. That they are nothing but a bunch of thi...

Feedback

Can app developer/designer please fix the app so you can see that a feedback was left for seller and for the buyer within the post itself? Thank you rchull69

Mobile App is only showing the higher Priority Mail Shipping Price not the lower First Class Ship

Mobile App is only showing the higher Priority Mail Shipping Price not the lower First Class Shipping.This is putting buyers off my listings. Also, there in not a shipping choice.This needs fixing in the APP.The default should at least show the lower...

App Badged but no notifications

This is happening to me in Feb 2019 on iOS SE 12.1.2 - even when there is no notification and no messages in inbox, the little red notification badge still appears over the app icon on my home screen. When I go into the app, the notification badge sh...

Small packet USA air option missing

Small packet USA air option has disappeared on my app. I deleted and reloaded eBay app and this option is still missing. It still shows up on my computer but not on my phone.

Watchlist folders

On the .ca desktop site, there is a option to create folders in the watchlist drop-down menu. When the watchlist becomes too long, you can organize some of the items into these folders. The problem is, there doesn't appear to be a way to access these...

Cannot log on to eBay on iphone 4

Hi, all. I am going to be in sunny Florida for a while coming up... however, I will not have my desktop with me of course lol. So I was thinking i would bring my iphone 4 with me. I don't use it for internet, but today I tried to log in to my eBay ac...

Bug in mobile app postage

I changed the weight and package dimensions on my shipment slightly, and in the mobile app, it gave me a "discount" of $13+ and added that to the total. Where do we submit a bug report so ebay fixes this. I hate to have to log on my computer for some...

App choices

Just wanting to post some User feedback on the App which is imporrant according to Ebay !!!! Why can I not choice duration on the App,how many customers have been caught out by fees due to this feature ?? Why does the app automatically choose to acce...

Resolved! First class 14-16 Oz showing up as priority pricing

Not sure if this is a an app issue or eBay system glitch but ever since the pricing increase on Sunday from USPS, first class on the app from 14-16 Oz is showing up the same as priority pricing. ($7.35-9.30). Here’s a screen shot:

Automatic "Best Offer" being added to Buy It Now listings after some time the listing is active

I am selling Buy It Now only and not accepting any Best Offers. My items for sale, my rules, my fees.Dear ebay, how do you dare to change my auctions?

Update take away information!

You have taken away seller feedback! Why? To see if seller I now have to go to a computer to see this information! I now longer gave seller feedback until I get buyer feedback because to many sellers wait feedback but will not gave feedback to seller...