Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Mylist

Several weeks ago the drop down arrow in Watchlist disappeared on both my iPad and iPhone. Can’t access mylist. eBay customers support useless

User avatar by Adventurer
  • 339 Views
  • 1 replies
  • 0 helpful

I'd like to

thank Ebay for not helping me with my sound notifications and/or fixing the app. or offering the old one while it's being fixed. probably 30 or so bids over the weekend and zero sounds. if i hear did you check the settings, sign in and out, clear cac...

5.28.1 frozen

The latest 5.28.1 iOS update is unusable. Every 30 seconds it freezes and has to be closed.I am running iOS 12.1.4

Ebay app - froze on iphone

Hello, after my update my ebay app is frozen. When i go to launch, its just a white screen. I have closed the app and reopened, still same issue. Will try switching phone on and off. Thanks

User avatar by Enthusiast
  • 333 Views
  • 1 replies
  • 0 helpful

more copy (paste) options / text + in app feedback

hi, the eBay app really has become excellent (and powerful) over the past two years. One of the main issues keeping me from giving it a five star rating in the iOS store is the lack of ability to copy text in a majority of the app. For example when v...

Related search function never works

When you are looking through search results there is a gap in the listings and a list of “related searches” appears. These links NEVER work. I think they only search within the existing search, often only giving a couple of results and sometimes none...

WHERE'S THE EBAY TABLET APP?

I think it's more than time now, for eBay to have an Android tablet app. I recently decided to install eBay's mobile app to my tablet, just to see if it will work. And it does but not correctly. Because I always have to rotate my tablet in order to v...

Photo upload/crop is white

Over the last few months when I’m using the app for listing an item, when I click on the photo I want to crop/update, it’s white. The app is not uploading the photo properly. Its very frustrating when you’re trying to list 50+ items. I have to go and...

App shutting down on startup on iphone 7

Hi. My ebay app is immediately shutting down on startup. I have tried resetting my phone and also deleting app and restarting but without success. It was working fine but there was an update yesterday so im wondering if its a glitch from recent updat...

Refunded item marked as Unpaid Item - Pay Now

Hi, Within the app in my eBay, under purchases “1 unpaid item” appears in red for an item I received a refund for in Nov 2018. When I click on the item it comes up with “committed to buy - pay now”. This notification only appeared a few app updates a...

Ebay messages

Latest update on App is not showing Ebay messages, only the top line or two, and it is impossible to delete them.