Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Fixing some glitches for sellers! Iphone 6 Barcode scanner glitch

Hello Developers! As a seller on ebay thank you for making the app first of all it helps alot. There is one glitch that is meant to work because its there and the second one is a suggestion that you could add. 1) So on the "search" when you use the b...

What happened to Easy Pricing?!?!

It all the sudden disappeared from the the app! I know alot of people dont like it, but I personally love it for my listings. Last week I was listing some items and I noticed the option was no longer there. I checked the website version and it wasnt ...

Error when selling

When I try to sell an item or revise a listing on my android app I get 'we're sorry there was an error'. I have no issues with the ipad app. Any ideas? Thanks.

Unwanted as notifications from app

Will we ever be able to get rid of these? No matter how many times I uncheck every box and try and find the latest ideas about turning them off I still get irritated by irrelevant unwanted adverts about things I have no interest in, popping up as not...

Signing in

Why does the new app continually keep asking me for my sign in details I have put them in I do not need to put them in every time I use app and if I have to put in my data preferences again I will stop using the app I have put them in about 10 times ...

User avatar by Thrill-Seeker
  • 332 Views
  • 1 replies
  • 0 helpful

How to?

How do you get rid of the already purchased items that have feedback left for themi dont want to see items that i have already bought and dont need in this list i can delete the current ones after i leave feedback but cant get rid of the ones that ar...

User avatar by Pathfinder
  • 282 Views
  • 0 replies
  • 0 helpful

ebay message error 20957

Hello, problem occurred when trying to contact with the seller on my ios device (iphone xs). Went as ussual > ask seller about the item > when trying to send a question to seller received a message > ebay message error 20957. Tried 2 times for differ...

Item Details section sometimes missing in eBay Motors

The new version is better but I still have where the Item Details section doesn’t show up when creating a listing from a similar item. I created 2 listings this morning, and one has the section visible and one doesn’t. They were both created using se...

Android app 5.28.1.1 bug #2

Android eBay app 5.28.1.1 App shows hidden items in the "Purchases" section. They are greyed out and un-touchable. Steps to reproduce:1. Touch Menu->Purchases2. Scroll down all the way until you see hidden items. Expected behavior:Hidden items should...

User avatar by Adventurer
  • 414 Views
  • 2 replies
  • 0 helpful

Add Send Invoice to iOS

In order to send an invoice I have to use the web app. It would be handy to add this to the iOS app.

User avatar by Adventurer
  • 309 Views
  • 0 replies
  • 0 helpful

"Ebay stopped working" LG phone

Hi! I was wondering if anyone can help me.... Since this morning, every time I try to get onto ebay through my phone app I keep getting rejected with a message stating "unfortunately ebay has stopped working". I've tried uninstalling and reinstalling...

User avatar by Adventurer
  • 440 Views
  • 1 replies
  • 1 helpful