Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Search filter

1. App ignores price filter and lists “sponsored items” above the price point. I sent a bid to a “sponsored item” seller and received no response. These “sponsored items” should be separated or removed during item searches. 2. App keeps expired bids ...

User avatar by Explorer
  • 342 Views
  • 0 replies
  • 0 helpful

Slows peed

Just got a new phone and this app is running horribly slow, my lastphone was 5 years old and it worked better on it

User avatar by Explorer
  • 435 Views
  • 3 replies
  • 0 helpful

i still do not get most of my notifications

android version 8.1.0version 5.31.0.12i've tried uninstalling, reinstalling the battery optimizationof all the notifications in the appsigning out, signing inand allow auto-start in auto start or deep hibernationprobably many others, i'm frustrated

Android Ebay App no Notifications!!!!!!!!!

This is 3rd time I'm posting this. EBAY YOU BETTER FIX THIS ERROR NOOOOOOWWWW!!!!! I DELTED THE APP CLEARED ALL THE CACHE AND COOKIES AND SIGNED OUT AND SIGNED BACK ON. AND STILL NO NOTIFICATIONS. I BETTER SEE THIS FIXED TOMORROW .

Coupon for make order from app not working

Hello,Today I received notification from eBay app on my phone for a coupon for 10$ if I make an order from the app for at least 15$. When I wrote the code the system says to me that the code is no longer works. Why is that? In the notifications write...

International shipping

International shipping The old app would let you do the global shipping program and shipping to Canada first class. If you want to do that on the new app you have to go to your computer and set it up. Then once you do have it set it up if you go into...

Sorting a seller's items by low price returns a lot less items

Hello, When visiting a seller's items, they are sorted by default by "best match" which returns f.ex. 2000 items.Changing the sorting to "Low price", returns a lot less items f.ex. 40 items.Anyone else experiencing this?Best regards

User avatar by Explorer
  • 340 Views
  • 0 replies
  • 0 helpful

Best offer not user defined

Why, why, why ebay??? I put in a user defined Best Offer on the web and then go to my Android app and the best offer has changed to either NONE or half of the listing price. This is not what I want. Do you guys not get this??!! i swear you all don't ...

Mobile App only displays 10 drafts.

Hi. I would like to have access to more than 10 of my drafts. I use a template and can only access 10 at a time from the mobile app, when I have 20 ready on the browser drafts page. I used to be able to access more of my drafts/templates from the mob...

Lowest offer setting , buy it now

When I enter a value for the lowest acceptable offer in the form, the number I entered appears, but then the screen refreshes and shows that offers are not accepted. Navigating into the menu to turn the offers back on shows the no offers accepted opt...

Shows item unavailable or removed on app.

When searching for items on the app I click on a item and it shows a error message providing the listing item number saying the item is not available or removed as it’s older than 90 days, but when on desktop and searching I can see these items no pr...

Scam,fraud. Seller had hacked account

May 10th I bought a jegs plasma cutter. Less than 12 hrs later I was messaged saying that the sellers account was hacked and I would get a refund. I still have not recieved it and I cannot reach Ebay. What do I do. I'm getting irritated

User avatar by Explorer
  • 366 Views
  • 0 replies
  • 0 helpful

Not working

When I try to sign in on the app or try to do anything it doesn’t allow me to sign in it just keeps buffering trying to decide wether to let me in or not

Saved Searches - not receiving push notifications

I created a saved search for a hard-to-find item and turned on push notifications but I haven't been receiving any notifications! I'm missing out on this item because they sell fast when posted. How do I receive real-time updates when a new item unde...

User avatar by Adventurer
  • 1158 Views
  • 1 replies
  • 1 helpful