Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Feedback not working, wrong dates, not loading

Feedback not working since last update.

Android eBay feedback is blank can't see new feedbacks missing.

Can't see new feedback from buyer that left positive on my profile. Ebay can't have anything working correctly They fix one thing and break 5 other things

Cant download app on android error type 485320

Please help. I am trying to download app, and it won't let me download and says: Error Type 485320 Tried deleting and downloading with switching off on many occasions and still no joy...Please please advise

Purchase history

Can only see last month history using android app or android Web browser Why is it so? Have to use laptop if I wanna see more than a month back. Please fix this issue

Offer option for re-purchase

I make an offer then purchased it, next day I want to purchase for the same item and make an offer again, when clicking "Buy Another" it did not show "make offer" option.

Notifications / reminders of auctions ending

I have not been receiving the notification of an item ending in 15 minutes as I used to. All of my notification settings are set up to allow this, yet nothing for a couple months. I've missed some items I really wanted. App is up to date. Bring this ...

Accepted an offer sent by a SELLER by accident, mistaking it for an offer sent from a BUYER!

Has anyone experienced this yet? If you haven't, you might see/hear/do this yourself! I buy and sell here on eBay....Today, I accepted an offer sent by a SELLER by accident, mistaking it for an offer sent from a BUYER! I was using the phone app when ...

EBay Purchases

I can't delete my purchased items that I've already left Feedback for.

Login not possible

When I try to login the app, it crashes. When I touch the space insert my email, the keyboard opens and the app return to the home screen. I cant use ebay on my phone since several months. I've tried to reinstall the app and to install some old versi...

Sign In Issues

I have been trying to sign in on both the android app and using chrome on my tablet, neither has worked so far. I get the invalid request or that it is not a match between my username and password. I know that they are both correct because I can sign...

Attract more buyers

Everytime I press the (attract more buyer by lowering price )this happens.

Ebay fix your glitch!

When Im creating a shipping label. And put measurements and weight for the package. If I accidently rotate my phone or screen turns off and turn it back on. In both situations all my measurements reset to 0. This is annoying glitch. Please fix this f...

Expired Offer Remains in Bids & Offers

An item I previously submitted an offer on (expired after seller failed to respond) still shows up in my Bids & Offers. This continued after the seller relisted the item, though I had never made an offer on the relisted item. How can this be removed?

more Good Til Cancelled complaints

I have only listed about 10 new items this month and all of a sudden I have listing fees. This is outrageous. If you are going to force us to list items with GTC, then you should have the decency to renew these items every 30 days with no fees. Pathe...

Scheduled items not getting listed

so I had some drafts scheduled to be listed yesterday and none of them got listed. Now i have to go back in and list them. This is a total waste of my time. Don't you all test anything anymore???