Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Cannot respond to messages

I’m having problems responding to messages on eBay. Also I cannot list items from my iPhone X. Does anyone else have this problem.

Nectar points not showing at checkout

Nectar points are not showing when at checkout like they always used to. The issue only lies with the App. Online via PC it does not. Seeing as this is happening I'm having to go online via my laptop to checkout to make sure I am collecting my nectar...

Restriction

Why I got a restriction if i didn't buy anything? Don't matter if i try by credit card or paypal account, always send me this messsge of "restriction", the app shows me "..." symbol and returns at checkout screen

User avatar by Explorer
  • 403 Views
  • 0 replies
  • 0 helpful

Resolved! Confirm and pay button greyed out

Hi everyone, is there a problem with the uk app?? I last bought items a couple of weeks ago, tried to buy again today and after I log into PayPal then return to the summary page the confirm and pay button is still greyed out and I can’t make payment!...

User avatar by Adventurer
  • 7426 Views
  • 10 replies
  • 0 helpful

Cannot delete items in shopping cart

Unable to delete shopping cart items once entered. This means shutting down app, then opening eBay in browser, logging in then deleting shopping cart, then returning to app! Is it worth it?

Searching by LOWEST PRICE removes items from search.

Hi. When I search for items by BEST MATCH it shows me all the items. When I select to search by LOWEST PRICE it removes more than half of the items from the search. Its supposed to display the same number of items just in a different order. Thank you...

Bring back the Apple Watch app

The Apple Watch app was very convenient for quick glances at the watch list items and how well items were selling. Please bring it back.

User avatar by Rising Star
  • 713 Views
  • 3 replies
  • 3 helpful

LG4 G5 - App crashing on open

Hi I'm using Android on an LGG4 phone and the EBay app crashes on opening ever since the latest update couple of days ago. I thought I would see another update to fix by now but nothing. Is there anything I can do? Any known conflicts or fxes?

Leaving feedback

Leaving feedback needs to be fixed. You used to be able to see if you left feedback already in items you purchased from the purchased list. I order a lot of components/findings/beads, sometimes they are the same or similar items. Now you can not see ...

Is the listing tool down?

I’ve been trying to list an item for an hour on my iPad and can’t get the tool to find my photos. It says no photos found. This also happened a couple of weeks ago. Is the listing tool down?

Cannot delete old expired offers

Hello, This is old issue when offer you made expires and you did not delete it via web inteface, this record sits for as long as seller has it or even relists it. On top of that recently accepted offers of multiple (seller has more than one) items st...

User avatar by Adventurer
  • 1223 Views
  • 7 replies
  • 0 helpful

can not get to selling section of ebay on iphone

Only recently I can not get to the selling feature of ebay on my Iphone 8 newest version. I can get to purchases, messages etc, just when I try the selling feature it says server is down.Its been over a week, I called and ebay tech support could not ...

User avatar by Adventurer
  • 1133 Views
  • 11 replies
  • 0 helpful

No VK

Почему я не могу поделиться товаром в приложение VK? Совсем недавно это было возможным!

HAVING PROBLEMS USING THE BULK DRAFT FEATURE

The way I used to list items was first starting on the eBay app. I would create my listings but then would have to go to desktop version to add sales tax (not sure why eBay does not have this on app) anyway, I would go to the draft listings, check on...

Most Marked as Helpful Authors