Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Adding a video on the app?

Adding a video to a listing is talked about allot and I can add it on my desktop listing tool but it is still not on the android phone app.... It was there last year but then it was gone and never came back ( same as the visual search) I just manuall...

Posting pics from an android and iPhone

I have been trying to get another device added to my account so my mom can upload photos from her iPhone directly to a listing, however this is my account and my Android phone automatically connects each time. How can I get her iPhone to do the same....

User avatar by Adventurer
  • 1410 Views
  • 5 replies
  • 0 helpful

Resolved! Update

App want’s me to update all the time, but no update available. Thanks 

cant swipe left to dismiss old notifications anymore!???????

Why on earth did ebay replace the industry standard "swipe left" to dismiss old notifications in the inbox with now having to 1.click "edit" 2.click the checkbox, & 3. click delete??????? Are you seriously kidding me? 3x the work to dismiss the notif...

Conflicting messages from ebay

I got an email that says my counteroffer was accepted. When I look at the item, it says “Paid - ship.” But I also got a message saying “Unfortunately your counter offef was unsuccessful.” It’s either one or the other. I’d add screenshots, but don’t s...

User avatar by Rising Star
  • 1019 Views
  • 5 replies
  • 0 helpful

Ipad changes to app

Another unnecessary change - we can no longer see who the bidders are on our items until they actually pay. Most inconvenient when you want to combine postage on several item. It takes time to go an ask someone exactly what they’ve bidded on or won o...

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