Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

AS A SELLER...TYPING AN ITEM DESCRIPTION ALTERNATES EACH LETTER IN A BOLD FONT

Really eBay...been with you for years. Please, fix this issue. My listings are becoming impossible to read when every other letter switches to a bold font sizing. This started occurring with my iPad which is the newest release and has latest version ...

PayPal connection to ebay

Since the latest eBay update, as a buyer I can’t purchase via PayPal. As a seller, there is no issue. I can log into PayPal outside of eBay. But as a buyer, it won’t connect to PayPal. Ideas?

User avatar by Explorer
  • 433 Views
  • 2 replies
  • 0 helpful

Ebay app getting "invalid request" on my new s10+

Ebay app getting "invalid request" on my new s10+. Not even the home page loads! - I have installed and uninstalled the app 10+ times does not help- I have cleared data and cache multiple times Nothing seems to be helping.

User avatar by Pathfinder
  • 460 Views
  • 0 replies
  • 1 helpful

Photo Aspect Ratio

Is there a way to change the aspect ratio of the camera when taking pictures from my phone with the newest version of the app? I list 100% of my items from my phone and have always used the 1x1 (square) aspect ratio. Now, since the most recent update...

App funktioniert nicht auf dem Handy

Kann mich weder anmelden noch Produkte suchen. Habe mehrfach die app deinstalliert und installiert sowie Handy neugestartet, trotzdem funktioniert die app nicht

User avatar by Enthusiast
  • 333 Views
  • 0 replies
  • 0 helpful

ebay app for ios 10.3.3 (latest for iphone 5 & 5s)

Hello Ebay Team, ios 10.3.3 is the latest available fo iphone 5s and below and the current ebay app available in the apple store requires ios 11.Could you please share an older version of the ebay app that is compatible with 10.3.3? Thanks in advance...

Resolved! Missing items in recently bought

On the app when you go to bought, it shows only the recently bought but its too recent since some shipments take longer and I cannot see all the recent purchases.Why isn't there an option where you could filter the view to 60days/120days etc? Best Re...

User avatar by Adventurer
  • 365 Views
  • 2 replies
  • 0 helpful

Resolved! Latest update crashes app

I have just updated to the latest release of eBay app for iOS. I am using an iphone 8 with the latest firmware/updates. When launching the app it now instantly crashes. This was working prior to update. Attempted a hard reset of iPhone but to no avai...

User avatar by Pathfinder
  • 919 Views
  • 7 replies
  • 0 helpful

Cant delete old sold items ??

I have a few items ive sold and yet when I try and delete them ( once I have positive feedback) but I delete it and it comes right back? on my computer they don't show up at all??

Resolved! Schedule a listing not working correctly for Sell Similar Item

Reproducible 100%Repro case:Open the eBay iPhone app.Go to SellingGo to ActiveSelect an active auctionTap Sell Similar ItemSelect the Pricing areaExpand the Auction section by tapping More OptionsTap Schedule listing start time and enter a time in th...

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