Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Buying

Hi! I have bought 2 items now 3 times and it said approved when purchasing but once I close the app and reopen it later it still has the same items in my cart as if I never purchased them. I am worried I have paid 3 times for them then I wanted and y...

Can't login and browse

I just downloaded eBay from Google play, but I can't login, the login page is always loading. And when I searched for some items, the page showed I need to update it. I'm using pixel3 and eBay version is 5.35.

ebay app notification randomly stops working

I'm on the pixel 3a xl, today i had a question and i got the message sound, later on got a sale and it made the cha ching sound, finally i had an offer and got no sound or notification on my screen! Once i opened the app and saw it by luck i made a c...

Sabes search - item location

Hi, I have some saved search with item location europe. When i open it on my android eBay app, Nokia 8, my saved search change the item location to US only... I dont understand why. My app country selection is Portugal.

User avatar by Rising Star
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Note

Hi is it possible on the mobile eBay app that we can see our feedbacks of the customers we buy off like you can on the iPads then we know that we can remove that item we have paid for & had a good feedback to us thanks mr carter

Resolved! -1009 error on opening

Hi, l tried uninstalling and reinstalling but it still doesn’t work I have an iPhone 7 Plus but it’s not the phones problem it’s the ebay app. When I open the app it starts to load Then I get an error message saying that I’m not connected to the inte...

Now as of today - error message pops up and listing can’t be completed if you put in UPC.FIX PLEASE

Well. As of today — 8/22. You can no longer put in the UPC OR ANY ITEM SPECIFICS — or you get an error message —. And the listing goes back into draft. The only way to bypass it is check that UPC IS NOT being supplied. I spend a lot of time putting i...

Anyone get the app to work on a Moto Droid Z4?

Bought a new Moto Droid Z4 today and installed the eBay app. When I try to search in it, I get a message that says an update is needed but I'm using the most recent version. When I try to log in it just spins and nothing happens anyone able to get it...

Search returning unrelated items

Why have you changed the search function? Yesterday I typed in Magic Roundabout pin badges and got hundreds of items that were unrelated pin badges. I can't put "Magic Roundabout pin badges" to cut down my options as the words won't necessarily be ty...