Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Got a discount code in the Android App - tried to use it - does not work

I got notification in the Android App with 10% code. I says myself, good... had some items in the cart, so went there, checkout. Code does not work? Why? Is it normal? Code was supplied to me directly by the Ebay App.Edit: should have been in buying....

Let's start a new thread just because

i haven't received a notification in 3 days. over the last 9 months i've been told 'we have no answers at this time.' that's poor. i've tried every suggested solution at least 60 times. sorry but it's not my phone. i assume people are trying but when...

Hidden orders keep appearing in mobile app?

On the mobile app. Your purchase history keeps showing past archived “hidden” orders in the active orders page?

Resolved! eBay screen stuck

Hi Can anyone tell me how to get my eBay screen unstuck, I can’t get if of the last item I looked at

Buy Now Button!

In checking my phone on my Ebay activity......I suddenly realized that the listingI am seeing has no "Buy Now" button or "add to your shopping cart".I called customer service and was told that the phone can tell whether you arethe seller or a buyer. ...

No you tube linjs

IT S IMPOSSIBLE TO OPEN YOU TUBE LINKS THAT SELLERS PUT IN THE AUCTION AS A AUDIO CLIP, EVEN IN THE BROWSER DOSE NOT WORK ON MOBILE FIX IT

Resolved! Drop price by $2 not working

On the Seller side, it suggests “May not sell - revise it” which takes me to an option to lower certain items by $2. When I chose the option “Drop price by $2” it says *Item Name* has be successfully revised. But when I refresh that screen, or look a...

Problem listing items of clothing

Hello I’m having problems listing items of clothing.Message keeps popping and reads:-‘Looks like something is missing.Please fix any issues and try again. The item specific Size is missing’ The word Size has suddenly disappeared from the section item...

Resolved! Payment function hangs and other problems

I’m on the latest IOS and when paying for an item the system hangs and does not give confirmation on occasion. The only way I know whether I’ve actually bought is via email. The system hangs frequently on search.Tried to search within an Ebay shop to...

App crashing on startup

When launching the eBay app, it hangs for about 20secs then crashes.

Shipping Label Invalid State

When i was ready to purchase shipping to print out a shipping label, I got the error message Invalid state. I verified both the sellers and buyers address with ”https://tools.usps.com/go/ZipLookupAction!input.action” and they were both a working addr...

App Cha-Ching Sound

Just did an update and the Cha-Ching sound is gone. Defaults to Verizon Alert sound.

Amount of watchers on listings are not being shown anymore

Hello. It has been a few weeks now and on listings the amount of watchers is not being shown anymore. This is vital for buyers and sellers as it distinguishes an item from being good or bad and more buyers get attracted if there is a higher amount of...

Notification wont go away

I’ve tried updating iOS, deleting the app and reinstalling it, disabling and re-enabling notifications. Nothing is making the ebay notification go away. It’s affecting both my ipad and iPhone.

5.38.0 photo quality issue images not being at least 500 px wide

I use the eBay ios App to take photos of my items. With the latest upgrade to 5.38.0 I have been getting an error message that my listing will not post. I have to go to the web version to find out that it's due to an image not being at least 500 px w...