Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bids & offers in my ebay

I can’t see all bids & offers item in my eBay. When I scroll, the message “you don’t have any bids & offers “ are displayed.

Unable to login to Android app

Hi! I've been unable to login to your Android app for a while now. Using the latest version and I'm using correct username and password and im getting the message 'invalid request'. I've tried to request for a new password to be sent by sending a for...

Unable to login via username and password

Hello. I've updated eBay app to my Android mobile phone (android 7.0, Flume 6.1.3.2G) I've tried to sign in via username and password but when I try to enter to the password or to the username field the app crashes and immediately closes. I deleted t...

Ebay app Huawei p30

I have just purchased a huawei p30 & am having trouble with the ebay app. It won't let me sign in , search for items etc. I've uninstalled it & reinstalled it but it says I need to update to the latest version. This is the latest version on Google pl...

Resolved! Crashing

My Android crashes at the stats (active,screen sold, unsold) screen. It'll turn solid white and return to the original screen. I've reinstalled and restarted my phone and same issue. 7/22/19 is the last update and while not being on the app daily, it...

Resolved! App crashes

I'm having issues with the app it keeps closing every time I click on selling or unsold. I am able to do some stuff but it closes instantly when I click on either two of those.

App won't stop crashing after update

Did the most recent update yesterday. Ever since, if I go to any if the selling tabs (active, sold, unsold), app immediately crashes. Reinstalled the app, restarted device, all that nonsense, still doesn't work. Called customer service, told to use w...

Message notifications coming through black?

Anyone know why my eBay message notifications are coming through black? I don't have any dark modes or anything on also occasionally my notifications won't come through until I load up the app and I've checked in my android settings and notifications...

Unable to sign in using e-mail or usename using meizu 7 pro plus. app crashes.

App not working on Android, asks to update although already update

Tried everything suggested by eBay and Huawei and still will not work, asks me to update app even though already updated, cleared caches of both apps, ensured Google play up to date, re-installed eBay app numerous times, but still no joy

Cannot login using Google or username/password on new phone. Uninstalled and reinstalled several tim

Unable to list adult items using iOS mobile app - just another bug...

So I heard that the mobile app was just as bug ridden as the desktop app, and no surprise... it is! I attempted to list an item in the Everything Else> Adult Only> DVDs & Movies> VHS category and I got an error that I can only list this item to ship ...

Latest update

Does anyone know what they updated on the latest update July 22? I’ve read many reviews stating since updating people are having issues with the app freezing or not even loading. I have not updated yet due to this and wondered if anyone could provide...