Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Decimal point?????

What happened to the decimal piont for bidding??????!

Samsung Galaxy Tab A sm-t585

Buongiorno nel mio Galaxy Tab A, l app si installa ma poi all'apertura non funziona, non si carica.. come posso risolvere? Ho già svuotato cache e dati di google play service e Google playstore, non funziona ugualmente.. Grazie

Resolved! Search or log in error.

App still not working. Installed/installed, no luck yet. Says I need latest versions.

eBay gift card?

So I bought another eBay gift card after I used one and it doesn’t work like the last one. The last one I just paid and got my stuff this new one I try to buy something and it always says “to use this code, please select one of these payment options:...

eBay App incorrect "Paid - Ship Now" alert on home page for partially refunded item

Several days ago, I sent out a DVD set that I accidentally charged way too much for shipping, so I sent them a partial refund via PayPal to cover the difference in shipping costs. The app now gives me an incorrect number under "Paid - Ship Now" on th...

Unable to "Add to Basket" any item I've recently purchased inside eBay app - please fix this

I feel this might've been forgotten while designing the payment screens during building the eBay app on Android.I am running the latest eBay app version on an Android phone as of May 2018It is very frustrating that I am unable to "Add to Basket" any ...

Crashing

My Android crashes at the stats (active,screen sold, unsold) screen. It'll turn solid white and return to the original screen. I've reinstalled and restarted my phone and same issue. 7/22/19 is the last update and while not being on the app daily, it...

Bids & offers in my ebay

I can’t see all bids & offers item in my eBay. When I scroll, the message “you don’t have any bids & offers “ are displayed.

Unable to login to Android app

Hi! I've been unable to login to your Android app for a while now. Using the latest version and I'm using correct username and password and im getting the message 'invalid request'. I've tried to request for a new password to be sent by sending a for...

Unable to login via username and password

Hello. I've updated eBay app to my Android mobile phone (android 7.0, Flume 6.1.3.2G) I've tried to sign in via username and password but when I try to enter to the password or to the username field the app crashes and immediately closes. I deleted t...

Ebay app Huawei p30

I have just purchased a huawei p30 & am having trouble with the ebay app. It won't let me sign in , search for items etc. I've uninstalled it & reinstalled it but it says I need to update to the latest version. This is the latest version on Google pl...

Resolved! Crashing

My Android crashes at the stats (active,screen sold, unsold) screen. It'll turn solid white and return to the original screen. I've reinstalled and restarted my phone and same issue. 7/22/19 is the last update and while not being on the app daily, it...

Resolved! App crashes

I'm having issues with the app it keeps closing every time I click on selling or unsold. I am able to do some stuff but it closes instantly when I click on either two of those.

App won't stop crashing after update

Did the most recent update yesterday. Ever since, if I go to any if the selling tabs (active, sold, unsold), app immediately crashes. Reinstalled the app, restarted device, all that nonsense, still doesn't work. Called customer service, told to use w...

Message notifications coming through black?

Anyone know why my eBay message notifications are coming through black? I don't have any dark modes or anything on also occasionally my notifications won't come through until I load up the app and I've checked in my android settings and notifications...