Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Reordering from same seller

When I find a seller that has a good product and good service I like to reward them by ordering from the again, often the same product. Unfortunately, lately, it has become an awful chore to do that. I use to be able to look up that product on search...

False sellers

Looking for a razor and found one I liked at a good price but when I tapped on item it was a strop stone for said price not the razor.the razor was a must different price. This is all over your app now.Ali express tactics.

Checkout glitch caused duplicate purchases

I recently tried to purchase several movies at the same time from 3 different sellers. The first time I tried to pay, it refreshed the cart and showed there were still items left in the cart. So I clicked to pay again and it refreshed my cart again, ...

User avatar by Explorer
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The Ebay app has quit sending me notifications

My Ebay app has quit sending me notifications about purchases. Also, I am now unable to move the pictures from my phone to the eBay site on my computer when I am listing things to sell. I can look at eBay on the app though. Was there an update? My ph...

Can’t search for chromebook

I have an HP Chromebook I’m selling, but the eBay app refuses to let me search for it. Every search I try containing ‘chromebook’ comes back with no results. I updated and signed out & in and nothing works. It’s set to all categories.

Android app keep crashing

Past week my app keep crashing after every 10-15 min. Just restarting or shutting down instantly. This morning it disappeared from my tab at all! I did reinstall it several times, restarted my tab, clear all files but nothing helps! Anyone have any s...

User avatar by Explorer
  • 351 Views
  • 1 replies
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Resolved! Notification preference not saving

Hey, I used the eBay app but the one aspect that upsets me almost daily is "just for you offers' I gone into the notification section of the app and unticked Special deals notifications, yet when I exit the app and go back into it the option has a ti...

Minimise App doesn't work

If I minimise the App it close the App so I have to open it again a start searching again. Also if I click on a product and want to go back it doesn't load the previous results.

User avatar by Explorer
  • 316 Views
  • 1 replies
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Bids and offers

I can’t scroll down to see my bids and offers the screen goes blank and says I have none but I do this has kept me from actually being able to respond to an offer and I didn’t sell the item because I couldn’t see it other than the notifications

Change automatically relist PLEEEAAASE

I use the app to list things more than the computer because it is so much easier to take a picture with my phone as I am listing. The thing I hate is I have to get on my computer after listing on my app and edit every single listing to uncheck the bo...

Missing items and objects wont open.

Some not all recently purchased items are missing from my purchased list and some items I cant open anymore. Screen just flickers and stays on the list. Using and iPad with latest ios as of 2019-08-08.

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