Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Notification number won’t go away

Clear notifications but still see a number 1 on app icon, nothing there. Re installing did not fix.

Notification sounds

Is there a way to have the ebay default notification sounds work on Android? On iOS you get a different sound for notificationshttps://www.youtube.com/watch?v=PyMxQH6txtU But on Android it's just using the system default sound. Could you also include...

Notifications and dark mode

Ebay does not show dark notifications when dark mode is enabled on the phone.

Revising on active list through app

For at least the last year or more I’ve been trying to revise the items on my active list without being kicked back to the top of the list after revise and each item. This is very frustrating because I have to scroll down through the active list for ...

WHEN DONR REVISING ITEM, IT JUMPS TO TOP PAGE ALWAYS.

This is annoying. I'm trying to use my phone and revise my prices. And after each time I revise it scrolls to the top page and I have to scroll all the way down again and find the spot I left off at. This has been like this for years. Fix this retard...

Adding Photos to listings

Since this new iOS 13.1 update and subsequently 13.2 I still cannot get pictures to load from my photo gallery onto my new listings! I can do it on my Iphone but neither of my iPads will work. Anybody else having this problem? I called and all I keep...

Can't remove my old puchases

it is very annoying on the app, after I remove a purchased item. About 1 to 2 weeks later it shows back up on my purchased items but this time its greyed out and you are unable to remove it. PLEASE FIX THIS. Can't believe this problem has not been so...

Automatic draft creation - throws a wrench in or helpful?

I as a seller struggle with the automatic creation of drafts. If a draft is created that seems fine. If a draft is created and I do not know it, then a wrench is thrown in to the works. Knowing is everything. As a seller I might list a number of same...

Totals appearing in USD not GBP

Since the latest app update my totals are appearing in USD not GBP. Anyone know how I can change this back? Thanks

Ios 13.1.1 running with ebay app 5.36

After i update ios 13.1.1 ebay running very slow stupid app not smooth when i run ios 12. ebay team can upgrade new ver?

Resolved! Language option in eBay app

Can there PLEASE a language option be added to the settings list of the app ? Instead of using automatically and only the language setting of my device ? Now all texts are automatically translated to my native language.However, all my listings are in...

Resolved! Language in app

My iOS app 5.33.0 is showing partially translated for my location language. I have my iOS in English but since I’m located in Portugal, some dreary translations appear on titles and other pages of the app. In top of that, some are not even regular Po...

Resolved! Turn off translation

Dear ebay, I can work with your application even if there some bugs and it’s UX design is far from being perfect. But please add an option to disable automatic translation to my native language. It is absolutely useless!!! It is so easy and costs you...

Resolved! App problem

I have problem with ebay app on ios. When I want check some product I click on it, product page opens and in second it throw me back on searching page.

New silly updates: track number lost

1. After upd app lost option of parcel tracking, if it was any refund for the item. Seller left track number and refund a part of the shipping cost. It was a line with the track number. After upd it’s disappeared.