Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Android App Cant Scan Bar Codes

For about a month now, the app has stopped scanning for me. I scan the code, and the app takes me right back to the options page (photo, text, or scan).I contacted the app support people, they asked what version of android I have, then havent contact...

Android app 5.28.1.1 bug

I use the eBay app on my tablet locked in Landscape mode. However, some time in the past 4-5 months, the behavior of eBay's Android app has changed. Viewing messages (Menu->Messages) automatically re-orients to Portrait mode. To view messages I have ...

User avatar by Adventurer
  • 529 Views
  • 3 replies
  • 2 helpful

Resolved! MAKE OFFER BUTTON MISSING

OS Android 9eBay Version 5.35.0.13 Made and offer via MAKE OFFER BUTTON on an item on eBay App from my latest Android cell phone and seller accepted my offer, but since seller had more available of the slimier item for sale I was sent the wrong item....

Can't search ebay from an image

If I open the ebay app first, I can then select an image and do a ebay search. But, if I select the image first and then try to do an ebay search, the ebay app crashes immediately. I have deleted and reinstalled the ebay app, but no joy. My phone is ...

User avatar by Adventurer
  • 335 Views
  • 1 replies
  • 0 helpful

Buying

Hi! I have bought 2 items now 3 times and it said approved when purchasing but once I close the app and reopen it later it still has the same items in my cart as if I never purchased them. I am worried I have paid 3 times for them then I wanted and y...

Can't login and browse

I just downloaded eBay from Google play, but I can't login, the login page is always loading. And when I searched for some items, the page showed I need to update it. I'm using pixel3 and eBay version is 5.35.

ebay app notification randomly stops working

I'm on the pixel 3a xl, today i had a question and i got the message sound, later on got a sale and it made the cha ching sound, finally i had an offer and got no sound or notification on my screen! Once i opened the app and saw it by luck i made a c...

Sabes search - item location

Hi, I have some saved search with item location europe. When i open it on my android eBay app, Nokia 8, my saved search change the item location to US only... I dont understand why. My app country selection is Portugal.

User avatar by Rising Star
  • 329 Views
  • 1 replies
  • 0 helpful

Note

Hi is it possible on the mobile eBay app that we can see our feedbacks of the customers we buy off like you can on the iPads then we know that we can remove that item we have paid for & had a good feedback to us thanks mr carter

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