Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

item description link to eBay store broken from within the eBay iOS App (stuck on loading screen)

Hi,I am developing an eBay Template for the description.All works fine on Desktop and Mobile except within the eBay iOS App.------------------------------------------------------------------------ #1 link to eBay store broken from within the eBay iOS...

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User avatar by Pathfinder
  • 443 Views
  • 1 replies
  • 1 helpful

Auto search settings

Each time I search a product I have to select manually NORTH AMERICA SELLERS, sort by LOW PRICE first. Wold be nice if I can program it and don’t waste time with this pretty simple feature. Sometimes I forgot to do this and end buying products from C...

Turning into ali express

Looking for a razor and found one I liked at a good price but when I tapped on item it was a strop stone for said price not the razor.the razor was a must different price. This is all over your app now.Ali express tactics.

Section listed on my listing on phone.

On my laptop listing...you can see about seller, feedback and what other items I am selling. But on my phone...it does not show that information. How can I correct this

Resolved! iPad update link - Trouble updating iPad

I have an A1416 Model no. 3rd generation iPad and my eBay app has expired but when I click on the update button it says the app is unavailable in the uk store. Has my iPad become too old to use the eBay app now? I use the app a lot on my iPad and don...

User avatar by Adventurer
  • 30682 Views
  • 117 replies
  • 1 helpful

Variation Listing on iPad Pro

Using an iPad Pro and want to make a variation listing. However, it looks like eBay doesn’t want me to be able to post thousands of dollars worth of merchandise. Anyways, I get into the variation part of the listing the first time and type out the 75...

ideia produtiva.

should have the option to buy in installments, at least two or three times, this could give a good boost in sales. I myself have been wanting to buy a cell phone myself and I didn't buy it because I can't give it to him.

Issue when changing order of photos in a listing

I’m having difficulty with photos in my listings. When I upload my photos, then try to change the order they’re in, eBay sometimes drops a picture or two. Also, when I change the order my photos are in, it doesn’t actually change them. It goes back t...

eBay App on new Droid Mini ~ Your Device Isn't Compatible with this version

Switched from one Droid Mini to another ... when attempting to add the eBay App to the Android phone through Play Store I get, 'Your device isn't compatible with this version'.I'm running Android 4.4.4Called eBay, and they told me this is a known pro...

Products with options will not open

I’ve had massive issues with the mobile app for the past couple of weeks. Products that have purchase options (like different pack sizes or different material options in a buy-it-now setup), ranging from brass parts to batteries, cannot be opened or ...

User avatar by Pathfinder
  • 499 Views
  • 4 replies
  • 0 helpful

Does hosted enbeded HTML5 video work with the eBay mobile app.

I host my own pictures and videos and I have successfully added both to some of my eBay listings. They look great in Firefox and Chrome but the videos do not play on eBay's own mobile app. At best I get the first frame with a circle containing a squa...

My eBay - Selling - 60 Day Total and the need for other choices

Requesting some sort of variation on the metrics displayed in the app. The 60 Day Total is such an arbitrary metric... especially considering the main site doesn't even provide a 60 Day Total in seller hub. Let us choose, or default to a 31 Day or qu...

User avatar by Adventurer
  • 490 Views
  • 1 replies
  • 1 helpful

Resolved! Ebay app not working on new Xiaomi Redmi Note 7?

Having the same issue using the eBay app on my new phone. It's telling me I need to download the latest app, which is the one I have. Anyone else have a solution, other than the common steps Ebay suggest. I've already tried all of those with no luck.

User avatar by Adventurer
  • 1811 Views
  • 3 replies
  • 0 helpful

Missing from recent app list

eBay app never appears in the recent apps list. If I want to close the app, I need to go into settings, apps , eBay and then force stop. If I don't do this , the app reopens on the last screen, even if it was days since I last used the app.

User avatar by Rising Star
  • 318 Views
  • 1 replies
  • 0 helpful

Searches are not relevant anymore

The search feature does not bring up relevant items.I search specifically for size 4 in women's clothing. I used to find this worked well. Now it brings up anything with a 4 in the description and no size 4 clothes.Have not been able to search proper...

User avatar by Explorer
  • 335 Views
  • 2 replies
  • 0 helpful
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