Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! eBay app postage printing

How do you get ahold of the developers to let them know that the postage is printing wrong? It’s printing the package label and the “label record” when printing. There’s no option to only print the postage. I am tired of wasting my labels! As you can...

Seller’s other items link not working

With iOS 13.1.3 on iPhone 8 Plus, I can’t see any items when clicking the «Seller’s other items» link. The only thing showing in the search results is the actual user, and if I click that I’m basically back to the seller ratings.

Resolved! Fingerprint sign on does not work

I have been having this problem for a long time. When eBay asks me to sign in with fingerprint, I provide it and it accepts it with green check mark. Then after a few seconds, it says "We ran into a problem. Please try again later." I didn't report i...

Can't use the apple app On my iPad 9.3.5

I never had a problem using the Ebay app from Apple iPad 9.3.5 now, I had to restart my iPad and can't reinstall this app anymore. Telling me , it not for my version anymore. What is going on.? Thanks for any help

User avatar by Rising Star
  • 515 Views
  • 0 replies
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Cart issues

Regularly have trouble accessing cart or adding items to cart.

Resolved! Issue with the app

It never passes the open page I have had to delete and re stall the app multiple times over the last 3 weeks this is driving me crazy

Can't Hide Items In Purchase History in App after 30 days

When will ebay fix the app where i can delete\hide my past items without having an annoying list of things ive bought When i click on edit to remove an item it opens check boxes for me to choose which id like to hide but they are greyed out to where ...

Resolved! MAJOR Android App Bugs

I'm a longtime ebayer. I have grown frustrated enough with the bugs on the app to make this post. I feel like I experience a new bug daily. The testing done by eBay is not thorough. When I am out sourcing, I do a lot of searches. I've noticed this er...

User avatar by Thrill-Seeker
  • 687 Views
  • 8 replies
  • 0 helpful
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