Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Re: "Just for you" notification

I keep getting these notifications of private or limited offers as well. But I can never respond to them or even see them in the app. They don't show up on the website. It is very annoying. Either make this feature work or disable it altogether.

Resolved! How do I check my template on mobile?

I'm updating my listings. I put my updated idea into a template (called testing.) How do I see it in mobile? The mobile friendly has a picture of a cell, but it's blank & only says "no horizontal scrolling needed." I signed into the ap on my phone, b...

User avatar by Thrill-Seeker
  • 3540 Views
  • 21 replies
  • 0 helpful

App not working and now not downloading

iPhone 6sEver since the last system update eBay app didn’t work even if I deleted and re-downloaded. I’ve just tried that again and now it won’t even download at all.

User avatar by Enthusiast
  • 1357 Views
  • 5 replies
  • 0 helpful

please add a filter for payment method

As per title, it would be soo useful to be able to filter auctions by payment method.I want to see only auctions with paypal available, because many of the money transfer auctions are fraudulent ones, with no buyer protection whatsoever, and being ab...

User avatar by Rising Star
  • 521 Views
  • 1 replies
  • 1 helpful

SO Many Problems for SELLERS in New App Update

Latest update to Ebay App doesn't look like the Seller part was ready to roll out. CANT change order of photos you upload, DOES NOT support HTML...so even if you try to use a previous listing and revise it to list a new item, you lose all your format...

User avatar by Adventurer
  • 1944 Views
  • 7 replies
  • 4 helpful

Photo discrepancy between website and app

I have an item with 6 distinct photo views that show up correctly on the website, but on the app, the total is also 6 photos, but two of the actual images are completely missing, and two others are doubled. I just noticed this, and for all I know it ...

User avatar by Rockstar
  • 561 Views
  • 2 replies
  • 0 helpful

JavaScript

I’m trying to make a purchase, but I keep getting a message saying I need to turn my JavaScript on. I have tried turning it in and off for a while now but it won’t work. Can’t figure out what to do

User avatar by Explorer
  • 1481 Views
  • 3 replies
  • 0 helpful

eBay Android app switches language

Language changes to Chinese from English when I select "Help & Contact" from an auction purchase or from "Customer Service" in the Settings menu. My system, eBay account and app language is English. My location is Hong Kong. I cannot use any support ...

Viewing invoice off iPhone

How can I view the details off my invoice off my iPhone or the eBay app? How do I see the amount I owe for each item I have sold

User avatar by Adventurer
  • 4705 Views
  • 1 replies
  • 0 helpful

Counter-Offer Issue - Receive push notifications, no notification in app.

I got the push notification say that I received a counter offer after sending out initial offers, but I don't see the counter offer in the app. I even closed the app and reopened it. I went to the eBay main screen and the selling section of the eBay ...

User avatar by Thrill-Seeker
  • 506 Views
  • 2 replies
  • 0 helpful

MotoE Android 7 - Crashes when doing a search

Hi. I am having the same problem.with my MotoE. App crashes when I am doing a search. I have uninstalled and re installed, and re bitted. This has been going on for a couple of months. I no longer bid on my phone as I can't guarantee it will sustain ...

User avatar by Pathfinder
  • 373 Views
  • 1 replies
  • 0 helpful

Resolved! App does not work

It’s been over a few weeks eBay app does not work. When I click on the app icon it keeps loading for a couple of minutes and then brings me back to home screen.

User avatar by Enthusiast
  • 699 Views
  • 3 replies
  • 1 helpful
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