Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

adding video from phone App???????

Does anyone know if ebay app developers are ever going to add back the "add video" function to the android app. Right now we must take videos on our phones then transfer them to computer to add on the website. Its very clunky and discourages using th...

Refunds over Ebay App

Hi all, I used to be able to send refunds over the Ebay app but now this has vanished. I can only do it on my laptop through the seller page which is highly inconvenient. Is there a way to allow the Ebay app to send refunds/partial refunds on orders ...

No notifications and verify everytime

I don’t receive notifications (they are turned on) for sales and messages. This has caused issues. also everytime i open the app i have to send a verification text, this is the only app I have that requires this and makes the whole process of using t...

Bidders/Bid History Missing.

After updating app on iPhone, bidder/bidding history is now missing on my listings. Is this another brilliant idea by the minds at eBay, an app error, or my own incompetence. If it’s supposed to be another improvement, it’s not.

New IOS 18 update

so i updated my phone and i updated the app but there seems to be a very obvious issue with the buy it now pricing as I cannot select or enter the amount I want to charge and ebay has “suggested” amounts of which to charge but they are far below what...

Unable to change selling price, app freezes ever time

I am trying to post a new item for same and everything is ready to go but every time I try to amend the price the mobile app freezes

eBay app not showing on my home screen

I have eBay app opened in the App Store but it’s not showing on my Home Screen. I had deleted the original one because it was “frozen” this morning and not doing anything. Now after I opened the app again I can only get to it by going to the app stor...

eBay motors

Tring to up date eBay motors an want do it

Resolved! Paw patrol pj's negative marker

I left feedback on an item. It was good feedback but it came across as negative as far as the rating.

Ebay app is sucking for both image and barcode search results... at least for me

I swear the app used to be decent for image search but lately it might return a couple matches but mostly stuff that looks nothing like what I image searched. Also with the past few days, the barcode scanner is returning ZERO results or maybe just on...

Sign in with eBay app

I'm trying to sign in to my account via my laptop, which is running Chrome on Windows 11. The browser page says "Sign in initiated" but the circle inside the mobile phone icon just continues spinning. And, I don't get anything about sign in on my pho...

App crash while setting price for a listing

Won’t able to let me list. App frozen while adjusting the price.

Not receiving notifications via eBay app on iPhone

Hello, I’ve been using the eBay app without issue for years, but appears a few months ago when major updates were done to the eBay mobile app, I stopped receiving notifications. I rely heavily on push notifications for immediate response/action on my...

Resolved! Opening the ebay mobile app🤔

I keep trying to open & use the eBay mobile app. Every time I open the app. I get a pop up on screen saying something like “Please update to the newest version of the ebay mobile app. So I press update, it then directs me to the eBay app on the App S...

App shows phantom offers

My mobile app shows offers, but when I click there are no offers. Ranges between 2 and 4 offers, which aren't there. Same thing on my husbands phone/app. I'm afraid we will miss "real" offers becuase I'm starting to ignore these notices. I've tried l...