Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Mobile app is very sluggish and I can't load photos. Trouble?

My laptop works just fine but the photos are on the phone. Anyone else?

Resolved! Latest update

I too have been using eBay for years both for buying and selling, this latest update won’t work with my iPad as it needs IOS 16 and my iPad won’t update to it. As a private seller I will need to move to another selling platform. Thanks eBay not happy...

Too easy to accidentally delete drafts on app

Seriously fed up with the swipe to delete drafts on the app, it's over sensitive as when I go to open a draft to complete it the app deletes it instead and I have to start all over again, which is so annoying. I saw in another thread this has been ha...

Glitch withdrawing funds

When trying to withdraw my funds via the app the page gets stuck. Very frustrating!

Too easy to delete drafts by swiping on android app.

Very easy to delete drafts with a mistaken swipe on Android eBay app. Need a delete confirmation button! This was brought up 3 years ago and nothing was done. Please Please Please Mr. or Ms. eBay person!!!!!!

Why are some revision options greyed out in the app but modifiable on the site?

I've noticed this a couple of times now but when I go to revise a price on my listings (usually on listings that have been up for more than a day) the option to change the BIN price is greyed out in the app but I'm able to change it on the website. I...

Resolved! iPhone 12 not compatible

My IPhone 12 operating system is 15.7 and not compatible with the new app upgrade. Ebay’s customer service is totally useless in helping us fix this problem.

App recent update not giving option to send offer to buyers in bulk

Bulk buyers offer after selecting all eligible does not give option to send bulk offer from app running version 6.182.0

App update crashes on payments

Hi there. I’ve just updated the app and whilst most things I’ve used so far seem okay, everytime I click on the payment link, the app bombs out. In the end, I had to use my laptop to withdraw money. Please can you look into this. Thanks.

Won’t let me in app

Resolved! Hi I need to download an older version off eBay app iOS 16

its coming up up all the time: need to download older vision

Not possible to update app

Been using eBay for years and it now won’t update app

Recent app update ruined three features

Here to vent- The new app update ruined at least three features that I use frequently. They adjusted the send offer to buyer method (second time in a few months) and made it way more difficult to navigate. You can no longer copy tracking numbers on t...

Buying

All good sound as a pound

Ios18 and ebay app

every time I click on a listing within the app I get the massage- Error"pcs8" must be PKCS#8formatted string (System.framework) it’s really annoying at its constant when u click a listing. Deleted app and reinstall, still there. iPhone 16 pro max ios...