Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

In-App Notifications Not Showing

I'll get notifications sent to my phone, and when I open the app, it shows the red notification icon next to the Notifications tab, but when I click into it, it tells me I am all caught up.

Mobile and Web Ebay?

Does anyone else use both the Ebay app and Web(online) version same time? As I reread this question I know how it sounds lol I just happen to be sitting here while Turkey is almost ready. Happy Turkey Day btw whoever reads this, your not alone.I use ...

User avatar by Adventurer
  • 429 Views
  • 2 replies
  • 0 helpful

Resolved! Version 16

My iPhone 6s, as you know, cannot run version 16. Therefore the majority of my apps cannot run. Clever way to sell more phones.It is time to leave apple for me though I have only used Apple since leaving the flip phone. Best wishes. John

User avatar by Explorer
  • 433 Views
  • 3 replies
  • 0 helpful

App is saying tech difficulties

Last few days my app just stopped working. Won't let me look at anything just comes up error. And when I try to log in just days technical difficulties.Tried to reinstall app but no change, using a s24 ultra

Annoying Compatibility Issue

I'm sure this has been discussed here ad nauseum. I HAD two accounts. I will no longer be using this one. I have the ebay app on my iphone for one account and use Google for my browser for the other. Every time I do something on the browser, it opens...

User avatar by Adventurer
  • 769 Views
  • 4 replies
  • 0 helpful

IOS ebay app messages wont load

Upon going to the messages tab I get a message saying Something went wrong Unable to load. I get a reload button but it doesnt do anything. I have reinstalled rebooted and have all the latest versions of phone and app but nothing has worked. Anyone e...

No longer getting push notifications on bids/sales/payments

I noticed this yesterday when I was checking my messages and saw that I had an invoice request from a buyer...sent the previous day. I never got the push notification that the items had sold, and I never got the push notification that the buyer had r...

Mobile Notifications - Ridiculous amount lately

Something changed with the app that has caused me to start getting an excessive amount of notifications all of the sudden. It used to be that I would get notified when there is a sale on my store which is what I am looking for. Now I get up to 10 not...

User avatar by Adventurer
  • 1184 Views
  • 3 replies
  • 0 helpful

Update app

Hi my app request update, but my iPhone can’t get Ios 16.what is confusing, the app doesn’t open, without requesting an update, but if you use an Ebay link in your mail, in this case the app open and works.please unlock your old app10 years on Ebay 1...

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