Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App update

I can not update/open this app. 16ios is required my phone does not have this. 1-17-25

Watchlist update in iOS app

Not sure how it is with Android but recent iOS update clubbed the watchlist into "Favorites" session. Switching between active and end requires updating the filters instead of swiping left and right. The update filter functionality is also buggy beca...

I can’t update eBay

I can’t update Ebay

Many of my saved searches are gone!!!

Why have many of my saved searches magically disappear? Its a good thing in a way as I usually check my searches and end up spending money. I have not re-saved searches and most likely won’t as I spent a considerable amount of time saving them. Ebay ...

Resolved! What is the correct format for listings in the app (IOS)?

I create all my listings on a laptop ( MacBook Pro) I'm using Arial 14 font in the description part. Whenever I try to update/ revise a listing on my phone (iOS 18.2.1 - latest update) I receive this: Unsupported formatting. If you continue all curre...

Troubleshooting Notifications - No notifications, No cha-ching, Late notifications

If you are experiencing problems with no notifications, late notifications, incorrect sounds please read this post. We will provide some common troubleshooting steps to get your notifications showing up properly. Notifications not arriving - Sign out...

advertising in my purchase history

Why is there advertising now in my purchase history menu and how can I remove it? I'm not trying to look at advertising under every single item I've purchased when I'm trying to review my purchases. This isn't Amazon.

Please add a debit or credit card to complete your purchase.

I keep getting the same message when I try to checkout with paypal.Please add a debit or credit card to complete your purchase.I already have everything set and all verified and I was always using it! What happened? I will lose my bid

Add Notes Option on Ebay App?

I've yet to see an answer to this question. It use to be there before and now its not. I watch a lot of the same items at a time, all at various pricing. I'd like to make a note on each listing to know what price is good to stop at. I know I can do i...

Error

Problemi con l'aggiornamento non riesco ad aggiornare l'app perche entra in un circolo vizioso e quando aggiorno tmi plrta sull'ap do ce scritto apri e da li mi riporta al messaggio che dice divaggiornare e quindi si crea questo tipo di messaggi in c...

Resolved! Selling

If I have a reserve and the item doesn’t sell on the first listing do I pay fees again?

Resolved! Update required

That’s what it says along with instructions to exit or update, I go to update the app opens and says the same thing. Your app says my phone is compatible so not understanding what the issue is and why do we have to make everything so complicated!

“Frequently bought together” advertising in my purchase history

Hi, having just updated my eBay app to the latest version today, I have discovered that there is now a suggested items advertisement pop-up in my purchase history. I thought that this update would make it easier to locate items on my purchase history...