Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

CANNOT send offers via the cellphone app

I can only send offers to buyers on my laptop. I CANNOT send the same offer using the app on my cellphone. Has anyone experienced this issue?

Adding a video on the app?

Adding a video to a listing is talked about allot and I can add it on my desktop listing tool but it is still not on the android phone app.... It was there last year but then it was gone and never came back ( same as the visual search) I just manuall...

Posting pics from an android and iPhone

I have been trying to get another device added to my account so my mom can upload photos from her iPhone directly to a listing, however this is my account and my Android phone automatically connects each time. How can I get her iPhone to do the same....

Can’t click on seller’s other items button anymore. It’s a dead link

I’ve tried deleting, restarting iPad, and redownloading the app. It doesn’t work. A within the last couple of days, it just stopped working. Can’t look at seller’s store or other items without doing a user search and searching for the seller. It was ...

Resolved! Update

App want’s me to update all the time, but no update available. Thanks

cant swipe left to dismiss old notifications anymore!???????

Why on earth did ebay replace the industry standard "swipe left" to dismiss old notifications in the inbox with now having to 1.click "edit" 2.click the checkbox, & 3. click delete??????? Are you seriously kidding me? 3x the work to dismiss the notif...

Notification batch bug

There is a bug where the numbers on the notification badges in the app never disappear. I would like you to fix this.

EBay app iPad, sellers other items button not working

Since updating to current version, when I tap on sellers other items from a listing nothing happens, and if I tap on their store nothing happens either?

Resolved! Remember “Completed + Sold” buttons between searches

Can you please not reset the Conpleted & Sold buttons when doing a new search? I have a lot of baseball cards - some are worth $1 and some $50. I want to check their Sold prices, but after every search & have to turn the Sold button on again. Other s...

“Hidden Apps”

eBay app has moved to ‘Hidden Apps” folder. How can I get it back on the Home Screen?

Help uploading eBay app

I need to install my eBay app on my iPhone screen again. How can I download it?

How to upload the eBay “app”

It won’t let me update my account

iPhone app - eBay Messages - Something went wrong please try again later

For the past 2 weeks, every time I click on messages within the app it displays the same error message. something went wrong, please try again later

Conflicting messages from ebay

I got an email that says my counteroffer was accepted. When I look at the item, it says “Paid - ship.” But I also got a message saying “Unfortunately your counter offef was unsuccessful.” It’s either one or the other. I’d add screenshots, but don’t s...

Resolved! Wrong delivery in dash radio for a F150 2001

I ordered a fm in dash radio/ w cd& gps for a F150 2001 , what was sent does not fit, there’s no cd, the wiring does not work on my truck 9212Bis what was delivered.