Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

E-bays latest app defective on older ipads

Hi again,my iPad has ios 9 .3.5 and each time I search for further updates I am informed that my iPad is up to date.i understand that your new app requires a newer iOS but I am unable to download any further upgrade to my iOS. Why can't I just re-loa...

User avatar by Rising Star
  • 546 Views
  • 2 replies
  • 0 helpful

Cannot remove items from cart

Hi, I'm reporting an App Issue... With the current updated android eBay App, once you add items to your cart, they then "cannot be removed" through the App, as there is no option allowing to do this. Regards Janelle.

Resolved! Messages looping

Recently updated to the latest app version and it appears that each message folder has duplicate sequenced messages. For example: 'you have sent and received 3 messages between today and yesterday. These are the only messages you'll see no matter how...

eBay app not working

The eBay app is not working with the latest iPhone update.i tried over and over to open the app and it just freezes on the eBay logo.i then deleted the app to try re- download.now it won’t even download!

User avatar by Enthusiast
  • 516 Views
  • 1 replies
  • 0 helpful

Notifications Not Working

I recently upgraded my phone to the iPhone 11 and I haven’t received a notification on the eBay app yet. Please look into this, I sell on eBay and this is a big problem. Also this is happening on the PayPal app as well.

Size filter still not working correctly and size filter list mess

The app is not always showing clothing "Size" as a filter as it should be. I just tried a couple different searches by clothing category and one showed size filter and another did not. For example: I searched Torrid Tops in the women's clothing categ...

User avatar by Trailblazer
  • 519 Views
  • 0 replies
  • 0 helpful

App frozen

App got frozen deleted try to download again which is not happening!!!what to do:(

What are they doing about this faulty app?

I have been trying for over a week to get this app to work without result. I have used the e-bay app for many years without an issue but this new one is defective. I can't even reload the old one which worked perfectly well, to make matters wore e-ba...

User avatar by Rising Star
  • 571 Views
  • 4 replies
  • 0 helpful

Resolved! Can't sell through the android app

I downloaded the latest version of the android app and there is no option to sell through it. I also have the Etsy seller app. Take example from it it is very well stractured.