Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Camera in new update doesn’t work

Got the newest update today and my camera does not work on my phone when I go to take pictures of my listings. Can someone help ASAP

Resolved! Messages repeating

Hi I have 9 messages in my inbox, but they are repeated another twice so in the box are 27 messages but only 9 different ones can't see any previous to the 9.

E-bays latest app defective on older ipads

Hi again,my iPad has ios 9 .3.5 and each time I search for further updates I am informed that my iPad is up to date.i understand that your new app requires a newer iOS but I am unable to download any further upgrade to my iOS. Why can't I just re-loa...

User avatar by Rising Star
  • 546 Views
  • 2 replies
  • 0 helpful

Cannot remove items from cart

Hi, I'm reporting an App Issue... With the current updated android eBay App, once you add items to your cart, they then "cannot be removed" through the App, as there is no option allowing to do this. Regards Janelle.

Resolved! Messages looping

Recently updated to the latest app version and it appears that each message folder has duplicate sequenced messages. For example: 'you have sent and received 3 messages between today and yesterday. These are the only messages you'll see no matter how...

eBay app not working

The eBay app is not working with the latest iPhone update.i tried over and over to open the app and it just freezes on the eBay logo.i then deleted the app to try re- download.now it won’t even download!

User avatar by Enthusiast
  • 518 Views
  • 1 replies
  • 0 helpful

Notifications Not Working

I recently upgraded my phone to the iPhone 11 and I haven’t received a notification on the eBay app yet. Please look into this, I sell on eBay and this is a big problem. Also this is happening on the PayPal app as well.

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