Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Can't sell through the android app

I downloaded the latest version of the android app and there is no option to sell through it. I also have the Etsy seller app. Take example from it it is very well stractured.

Ebay Searches Keep Forcing A $50 Price Limit

This seems to be primarily an issue with the mobile app (Android), but EVERY SINGLE TIME I search for something on eBay, it adds a custom price range with a $50 price limit whether I want it to or not. This price limit has also appeared on every sing...

App freezing

When opening app it freezes on eBay screen, uninstalled and now can’t download from App Store. Just spins around and no download

Details, details, DETAILS! 🤬🤬🤬

Anyone else unable to list their items due to "missing" details that you simply CANNOT FILL IN BECAUSE THE OPTION ISN'T THERE? I'm sorry to yell, but I've been dealing with this for hours and I extremely irritated.Never had any issues before this fan...

App freezes when browsing images

Very often the app freezes when a product image is clicked on. I have to re-download the app. Waste a lot of time! Can you check into this?

App doesn’t open

Go to open the app and it loads for 5 seconds and then closes tried everything

App crashes under brand

Whenever I try to upload an item, and I select the “brand” button, I start to type in the brand name and the app crashes. My phone has been restarted twice and I deleted and redownloaded the app.

iPad Pro printing problems

I can’t print from my iPad from the app. App always freezes when the window for printing comes up.

App version 5.37 crashes without loading.

Iphone 11ios13.1.3the app launches to eBay title screen see attached and crashes in about 5-10 sec without progressing.

App Crash/Won’t download

App crashed today so I uninstalled it, now I can download it from the App Store??

I just wanna give a shout out...

to the app department. it's been 8 months of getting maybe 10% of my notifications. when does the new one come out or are we still not working on this one?

just a long shot

i've barely gotten any notifications like most. just to clarify one setting...ebay says set auto start to restrict well it could be looked at both ways because the 2 options have 'restrict' in the title. is the correct setting restrict to save power ...

Cannot process payment

In the last couple of days I’ve tried ordering an item and went to pay for it. Then this message came up Sayingcannot process payment select a different payment method or check your payment details. My payment details are fine. I do pay through PayPa...

iPad iOS 13.1.3 - Choosing item quantity, size or type is broken - PLEASE FIX!!!!

As the subject states, there is an issue when choosing item quantity, type or size. Someone had the "brilliant" idea of burying certain item options such as color or type selection within the quantity selection & once you choose the type/color then q...

EBay App crashes

I have continued issues with the app while trying to list new items. I typically use sell similar item and make changes for the new item. After I load pictures, I try to change some of the item specifics such as size or manufacturer it will freeze mo...