Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My eBay APP (Android Mobile) HELP Icon Crashed Multiple Times Today. After A Phishy Item Inquiry Message Received From Abroad, I Updated My Password. I Needed To Anyway. My Updated Password Only Worked For 1-5 Mins. After 3 Various Re-Sets(On Multipl...

Can’t access photos

Several posts about this none help me. When I go settings and eBay app, I have no option to allow it to access camera or photos. The app will allow me to take a picture, if I’m using messages reply to add photo, but will not access photos already on ...

New look app

Is there anyway of going back to the previous version rather than one item at a time, and back to several items on the same page, its absolutely horrendous this new layout. Please help

Dark mode

Dark mode for iOS 13 would be appreciated

App Resets Shipping Info

The Android App (5.42.0.8) resets shipping after adding pictures. This has caused me to lose money on shipping on 2 orders so far. 1. Create draft in browser on laptop, including modifying shipping, then save as draft and exit draft.2. Use app on And...

Private Messages don't load unless...

... You go back and click them again.In other words, I click on a message, it opens but it doesn't show the content, it's just a white page and the circle showing that the content is loading.But it never loads.I have to go back to the messages list, ...

New update crashes when opening messages

New app update crashes when opening messages , please fix this. It was fine before the update .

Easy Pricing

Hello All, I like easy pricing personally, but I sell stuff for fun. Is anyone else having a strange error that easy pricing option is only viewable on mobile devices? I'd like to be able to turn it on/off on a desktop site, and not only mobile. Wher...

Feature Request - Allow us to print Packing slips

Hello, can you please add an area in the eBay app to print a packing slip once the shipping label is created and printed. As of now, I have to keep going to the desktop web page to print a packing slip. I do most of my business on the mobile app.

Item removed, no tracking number.

Hello, i purchased an item yesterday. The item is coming from china. Today i logged in to see the item is removed. The item was shipped before it was removed. How long should i wait for it to come before i file a claim? Thanks

Resolved! Messages won't open

Since update, messages won't open body of message! Just continuous blue ring! Please fix!

Rearranging photos in draft mode

I can not drag to move around my photos in draft mode. It only allows me to check mark and then delete the photos. How do I rearrange my photos? I am working on my iPad and in the current app version for eBay. Thanks.

iPhone 7 description issue.

Using the eBay app when I go into any description of an item description disappears then I go back one step and back into description and description stays on. This has been an issue for at least the last couple of updates. Can you please look into t...

Notifications Delayed

I updated the mobile app on my IPhone XR iOS 13.3.1 and now all of my notifications that I receive are delayed. I am now getting them 5-10 mins later rather than immediately.

Resolved! Ebay Phone App Sold Notification

Do I have to always leave the ebay app on if I want to hear the cash sound if I have a best offer or sold item on my phone?Is there a place where I can modify the notification setting where it automatically sounds without leaving the app open in the ...