Mobile Apps

Forum Posts

Sorted by:

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t send photos from iPhone

Message readsminimum size must be 420dpi iphone photos are much bigger than this glitch, bug, from last update????

Recent Searches are not working

For the past few days maybe up to a week the recent searches are not saving and the section is always blank. It used to save about 15 or so recent searches. Now, nothing. So I have to try and remember everything I was searching for. My brain hurts.

Where is visual search

I read that it was a new feature in 2018 but I don't see it in the app.

Gift card purchase issues

I’m having issues paying for my order with my gift card . It’s giving me an error message

EBAY FedEx shipping label Error won't print.

This whole week iv been trying to create shipping labels ebay FedEx labels. Keeps giving me error saying... Were sorry there was an error. And it doesn't explain the error. Ebay need to explain the error. And fix it. I'm losing discounted money and h...

IOS App No Longer allowing us to see best offers history - Blank where there used to be the history.

I used to see the offer history on an item on eBay's IOS app. Now when I click on them, I see blank areas that are missing the data that used to show the amounts of the offers and the buyers name(s). I really miss this because not only can I not find...

ebay app issues!!!

When are these ebay app crash & freeze issues going to stop??? Seriously trying to run a business here.

Canceling an order

Ebay should become more user friendly and allow buyers to cancel without approval of seller without penalty to either party before a postage label is purchased (except for maybe custom orders). There should also be an option to correct addresses with...

This is my siguation to be a seller

I believe 80% of ppl gave good review are scamer. 80% of ppl gave bad review are real ppl like me.Recently I join the eBay to sell my stuff. First few transaction were ok. Until I meet one transaction because buyer didn’t like the item request for re...

Join beta testing program now thank you

I want join with the beta version program please thank you now now add me on ebta testing program now

Resolved! can't refresh pages on my samsung tablet with ebay app

Only way to accomplish a refresh is to log out and log back in. There has to be a fix for this. Thanks to anyone that can offer help.

Events and Offers notification keeps turning itself on

I specifically turn this option off and it keeps toggling itself on after a few days with an annoying promotional push message about something I don't want. Is there a reason this keeps happening? Reinstalling the app does not stop this. This is on a...

ebay wants me to revise my item, but can't change the price

in my selling account, I got a notification to revise a listing as it may not sell (until someone actually buys it). So I went to it and I couldn't change the price. so how does this happen? check out the photos.

Chatt

Please guys u need to add to eBay live chatt same as in AliExpress and upgrade dispute page by adding more options same as in AliExpress. So our shopping will be.more safe and problems be solve in easier way for clients

App not working on IPad 3

The EBay App stopped working on my IPad 3. I deleted it and can now only instal version 5.38 which will only work on IOS 11 and above. Why has this happened and why have the people who cannot afford to upgrade being isolated from the eBay app. Please...