Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My app stopped working yesterday, and now I can't open all the eBay content on Safari browser.

It's bad enough my app stopped working. Now in safari, I cannot open any of my active or sold listings it will never load. However I can do other things. Trying to look up an address to ship something. Thank goodness I was able to get it off PayPal

Feedback

Feedback is stuck in continuous loop mode Can’t get back to eBay 

User avatar by Enthusiast
  • 391 Views
  • 1 replies
  • 0 helpful

Resolved! Please fix the scanner

The scanner seems to no longer be working for shipping barcodes or scanning UPCs to list items. It crashes the app. Please fix. Thank you.

User avatar by Adventurer
  • 434 Views
  • 1 replies
  • 0 helpful

App crashes

The eBay app will not open. I’ve uninstalled and the re-installed, force shut down and restart and neither works. As far as I can tell I have the lastest software updates so can someone please help!!

User avatar by Rising Star
  • 429 Views
  • 3 replies
  • 0 helpful

Mobile ap bug

The mobile ap on an iPhone does not follow through when placing an offer on a “Make an offer” auction. This is on the most current version 1/31/2020.

User avatar by Adventurer
  • 536 Views
  • 2 replies
  • 0 helpful

eBay App on iPad

Whatever you did on your last update, caused my app on my iPad to not load any longer. I have deleted it and tried to re- install and it keeps saying the app is not compatible with this iPad.. Now it won't even let me download it!Please fix!!!!!

User avatar by Explorer
  • 544 Views
  • 4 replies
  • 0 helpful

Improvements

As an end user we would like to see the following improvements: - Dark Mode for iPhone - Able to turn off auto accept offers for sellers (after some time selling an item the app automatically turns on the best offer, we hate that!!!!) please get rid ...

Resolved! Gerät nicht kompatibel

Hallo,ich kann die app leider nicht aktualisieren. Ich bekomme im store immer die Meldung das mein Gerät nicht kompatibel. Bis jetzt lief die app reibungslos auf meinem Gerät

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