Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My card has been declined

For some reason every time I'm try to make a purchase, the app rejects it, then ask for the 3 numbers located on the back of my card, after I fill up that part, it decline again the purchase and send me to write down my card info again.

Still cannot send or make offers! Numbers won't type

It has been over a month and I have repeatedly contacted ebay over this issue… Whenever I can send an offer OR even make an offer, I cannot type in any numbers… The weird thing was for about a week, if I would add a message and type PPP, it would hig...

Resolved! Can’t bid on mobile IOS app

Can’t bid on the app now???Bid menu comes up, when you key in amounts? Nothing happens although app acknowledges Number keys pressed. Doesn’t add what you key to bid??

Resolved! Send Message button missing

Once I type up a message in the eBay app, there is no button to send it. Please fix soon.Using app on Samsung Galaxy S8

Cannot take pictures for listing - camera wont respond

I regularly list items from the ebay app and lately it has been a NIGHTMARE. Photographing items from within the app sometimes works, and other times doesn't. Often times the viewfinder will be perfectly focused on my item, so I tap to take the pictu...

User avatar by Rising Star
  • 1170 Views
  • 2 replies
  • 1 helpful

Resolved! Dark mode support

Why doesn't eBay support dark mode on the Android app? This is an often requested feature, please consider adding it.

User avatar by Rising Star
  • 790 Views
  • 3 replies
  • 2 helpful

Issues with the app

Idk what’s going on with this app but for the last few weeks I’ve had trouble with purchases being made and everything from things being changed to products I didn’t buy thinking someone taking over my account then today an order goes through and I l...

User avatar by Not applicable
  • 233 Views
  • 1 replies
  • 0 helpful

Resolved! Ebay MobileApp Lacks Features

As a new selller, I found it difficult to access certain settings, especially setting up my paypal account, I had to use the internet via mobile phone but even then I had trouble. the https went from standard to mobile versions making access to setti...

Mobile App Errors

Notifications for my messages aren't popping up until I open my app & some of the items I've watched aren't showing on my Watching; similarly, some items I've unwatched are still on the list.

User avatar by Rising Star
  • 500 Views
  • 1 replies
  • 0 helpful

Dark/Battery Saving theme are the same

(Pictures show eBay battery saving theme next to #000000)Absolutely love this app and sooooo glad you guys made a black theme but the "battery saver" and "dark" theme are the same... The "Battery Saver" should be Amoled black so it actually saves bat...

Screenshot_20200528-142634_eBay.png Screenshot_20200528-142656_eBay.png
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