Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Downstream service failure selling.111

I set up drafts on my laptop, then switch to my iphone to take the pictures. When I try to pull up the drafts on my iphone, I get the message Downstream service failure selling.111 Been going on for 2 days now. Please help!

User avatar by Adventurer
  • 184 Views
  • 3 replies
  • 0 helpful

Still not getting all my bid notifications

notifications for a year, i reluctantly bought a new galaxy j2 phone. well like everything in life, it worked about a day, now i'm back to the getting 1 out of 10 notifications routine. it's tiring and stupid this app is. i don't think anyone is gett...

Resolved! Unable to open app window

A few days ago I got a message on the window to say Upgrade Required. This version has expired. Please upgrade app now. Is there a new app or do I have a bug.Cheers Wendy

Resolved! EBay not running, refuses to update

Hi, I am running an I Pad Model 1460 3rd Generation with IOS 10.3.4 I have been receiving message 'your version of EBay is out of date - please update.' I have tried to do so, it will not update. I deleted the current installation (which was not acce...

User avatar by Rising Star
  • 206 Views
  • 1 replies
  • 0 helpful

ripristinate l'aggiornamento precedente

per favore ripristinate l'aggiornamento precedente o rendetela disponibile ancora per chi possiede dispositivi ios con versioni precedenti alla 11 o perderete molti iscritti !!! La consultazione su Safari proposta in alternativa non è facile su ipad ...

Can't open seller offer

I am unable to review offers from sellers.When I try to open them from my notifications, I keep getting an error message saying "Oops, something went wrong." .If I try to review them from my messages, I'm redirected to the Ebay startpage. Android 9HT...

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User avatar by Adventurer
  • 1099 Views
  • 4 replies
  • 0 helpful

Delete "Declined Offers" in App

Okay, been researching this and seems to have been a problem for years now. It's 2020 and we can't delete declined offers off the app? They don't show up on desktop, but do in the app.

User avatar by Pathfinder
  • 190 Views
  • 2 replies
  • 0 helpful

Bugs on Ebay - Unable to send offers

fairly new so here is what i have noticed. Inability to send offers. No way to keep track of communication . Mark as responded doesnt seem to be related to action. Often goes back Oops page does not exist When typing a reply you lose all data if you ...

Resolved! New offer notification stuck on iOS mobile home screen

Hi, I have eBay app iOS 6.2.0. I received a new offer for an item and looked at it, but the notification bubble won’t disappear. Usually the notification should disappeared after visit, but the notification bubble is stuck. I tried restarting the pho...

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Resolved! App no longer working iOS 10.3.3

The app will no longer work on iOS 10.3.3 or less this seams to be a bad judgement A lot of the older generation don’t want to update iPads when they are working It appears E bay are supporting Apple and there products Ebay will loose a lot of sales ...

Resolved! App not working on iPad

My iPad has the latest update but eBay app won't open anymore very frustrating tried uninstalling and re install that does not work keeps saying this version has expired please update?

User avatar by Explorer
  • 300 Views
  • 2 replies
  • 0 helpful
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