Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! No iOS 10 support??

I upgrade my iPad 2 iOS 9 for an iPad 3 iOS 10 so my bank and doctors app will work and now eBay and the weather channel both require iOS 12!?? Needing an iPad Air or above then what? iOS 13 ? Not a happy camper

Resolved! iPhone 7 only taking pictures at 400 pixels

If anyone can help my iPhone 7 suddenly the last 2 days will only take pictures at 400 x 400 pixels. I know longer can load pictures for selling on eBay because it requires at least 500 pixels. eBay said its not there problem it must be my phone. Wha...

Changing photo formation

The new iOS 6, doesn’t seem to let you change the order of your photos.

PayPal not working on app

PaypaP doesn't work on app only error message comes up:We're sorryThis action isn't supported. Please return and report this error so that we can support it in the future. (invalid client_ID or redirect_uri)

Order of listed items

Hi, is there a way to permanently sort listed items to display showing items ending soonest at the top? I sort them each time and then when I exit the app and go back on, the order has changed again. Thank you

Dispatch notifications still displayed

I’ve marked all my items as shipped but on my home page it still stays I have 6 items to dispatch. I’ve deleted the app and started again but it doesn’t make any difference.

Photos and scanner not accessible on App

Hi I dont seem to have the option anywhere on using a camera or scanner on the ebay App. I've been in settings>camera but ebay not listed. Also been in ebay app but not an option about either there. Can someone advise what to do please. thanks

Barcode scanner won't scan postage tracking no iPhone

I used to be able to scan tracking numbers with the iPhone ebay app now won't work , can someone please tell me how to fix ?

Resolved! Barcode scanner doesn't work, please help

I've never been able to get the barcode scanner to work on my iPhone. It just comes up as a black screen with a red laser bouncing back and forth. I'm using an iPhone 8, Model # MQ6V2LL/A; ios Software version 13.2.3, eBay app version 5.38.0. I've un...

Label printing

Hello all. How do i print address labels with the new app? I have recently updated since like a year and i am terribly dissapointed. Leavin feedback on app store seems to not do anything. The whole ebay experience is just getting worse and worse over...

Getting Rid of ebay app. User unfriendly

Yes that’s What it is why won’t it go away?

Resolved! ebay android app keeps asking for password

Lately, every time I open the ebay app on my galaxy s9 it wants my password. It has never done this before i.e. I'm always logged on. My password is really long and I'm getting fed up with having to enter it every time I select my ebay app.

I can't login into Ebay using fingerprint

So the problem is this one I've added a screenshot.

Number pad on app not working

Problem: number pad in app not working, such as entering bid or counter offer. Problem only on app, not on browser. Began: 5/1/2020, persists today (5/2/2020). What I did: • restarted phone (brand new, iPhone SE, version iOS 13.4)• deleted/reinstalle...

Filter Physical and Code console Games

Hi. I think it would be a great addition to implement. When I search for console games in physical format, I find first lots and lots of code and accounts based games which I'm not interested in. And the offer seems to grow up each day. Thanks so muc...