Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Mobile App not allowing sellers to select shipping options

When creating a listing on mobile app, it is not letting me enter shipping options. When i select the options by entering item dimensions/weight/service, etc it automatically deletes my inputs and selections. I have tried multiple listings, and have ...

Resolved! Unable to List items from eBay App

Hi, Like other sellers, I am having trouble listing from my app. Under Delivery, it is not letting me click on the shipping service or package details button. So I cannot pick the shipping service and cannot change the box shape or weight. Under pref...

Resolved! Shipping options changed?!

Why when I create a listing the shipping options are different now? It sucks

I'm back, can not change shipping details

Well I thought that setting up the shipping profile worked but it only works on the draft your working on.Went to list on the app and having the same problems

FAQ for Business Policies on the Android eBay app

I’ve been using Business Policies through desktop listing tools. How do I use it in the app? As a Business Policies (BP) seller, you will now see a new experience in the app, starting with 6.4 onwards. Always make sure to update your app to the lates...

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Can no longer send a message to the seller

Hello, I originally posted this as a review on Pay store for Ebay's app, and I recieved a reply to post on here, so that Ebay could look into this. I have noticed that I can no longer send a message to a seller. The "Contact Seller" option is still a...

Resolved! App says I’ve not paid when I have

When I click pay again it tells me there is an error. I’ve taken off and put eBay back on but its still the same.

notified for unwatched item

the android app keeps notifying me "still interested?" of an item i looked at once a few weeks ago. i never watched it, never placed a bid on it, never did anything but look at the listing once. it doesn't show up in my notifications on the website. ...

App doesn't work properly

app doesn't work properly after update.

Resolved! Unable to change shipping details

Using the eBay app when listing and get to the shipping details nothing happens, the buttons will not work.Also does not let me choose a payment method.

Ebay app delivery option crashes

The delivery section of eBay's listing function through the app will not work properly. I cannot click anything. It remains frozen. I have tried:-listing a different item-signing in and out-restarting my device-uninstalling and reinstalling app None ...

Login again and again

As requested on Google Play: On the Android app and the mobile website, when trying to review a return order, a log in request is presented.Then, a captcha check.And then again, a login request.. and so on, endlessly.There is no way to cancel the ret...

iOS app restricts copy to clipboard

I am posting as suggested by a developer response (thank you). Using the latest version, text can be selected and copied without restriction on all (or at least some) “Description” view. But in the “About This Item” view it is severely restricted and...

Unable to "Sell One Like This" on android app

Please can you help me as I am unable to sell on ebay using my android mobile app? This is because I need to use the "sell one like this" feature in order to make my listing. However when I go to tap "add photos" the app turns from black to white for...