Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Delete purchases after received 6/3/2020

Ever since the last app update on IOS, you can’t remove/delete items that you have purchased and left feedback for. Please fix this issue. ...also the history of purchases would be nice to condense or be able to remove as well

Attachement picture

When using this mail system on an iPad with safari, and I can’t load pictures that are in a png extension, I am starting to worry a bit , MAC is always png extension ....

From the seller's perspective

Keeps reloading every page, - poor functionality, basically no options to edit anything regarding profile -confusing unnecessary long listing procedure, can't even see the draft of listing after I closed it -when searching anything doesn't even show ...

Re: Downstream service failure selling.111

Did you solve this problem as I am getting the same thing on phone and I pad! Can’t list anything! Thanks for any help.

My card being declined

For some reason even though my card will work everywhere else when it comes to buying things online. But for some reason when it comes to here it says that I either entered my info wrong or that something with my card is wrong. I've been looking to b...

Resolved! Not getting notifications

The ebay app I have for android was awesome but for some reason it no longer notifies me when an item I'm biiding on or watching is about to end, it used to give me 15 minute warning before the item ends but now nothing, I've made sure notifications ...

My card has been declined

For some reason every time I'm try to make a purchase, the app rejects it, then ask for the 3 numbers located on the back of my card, after I fill up that part, it decline again the purchase and send me to write down my card info again.

Still cannot send or make offers! Numbers won't type

It has been over a month and I have repeatedly contacted ebay over this issue… Whenever I can send an offer OR even make an offer, I cannot type in any numbers… The weird thing was for about a week, if I would add a message and type PPP, it would hig...

Cant seem to find my "Notes" on the Mobile App

Does anyone know if there is a way to see your "Notes" on the mobile app. ?

Resolved! Can’t bid on mobile IOS app

Can’t bid on the app now???Bid menu comes up, when you key in amounts? Nothing happens although app acknowledges Number keys pressed. Doesn’t add what you key to bid??

Resolved! Send Message button missing

Once I type up a message in the eBay app, there is no button to send it. Please fix soon.Using app on Samsung Galaxy S8

Print shipping label not an option

I keep going into the app on my android and I cant find a print a shipping label option. I need to ship this out but I cant please help.

Cannot take pictures for listing - camera wont respond

I regularly list items from the ebay app and lately it has been a NIGHTMARE. Photographing items from within the app sometimes works, and other times doesn't. Often times the viewfinder will be perfectly focused on my item, so I tap to take the pictu...