Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App crashing when listing and uploading photos

Mine also keeps crashing while trying to list, specifically while uploading pictures.

Enable Dark Mode for IOS App.

Hi eBay team so I remember in a old version of your app you had a dark mode feature for iOS. Since Apple now has dark mode are you able to enable it in the app.

Watch lists / personal lists

since years there is a option on ebay website to create own watch lists... Why isn't it still possible to see this lists in the android app? F.e. I have crated lists for carparts, Smartphones, clothes and so on... If I'm in app... i can't see this li...

eBay downloading

Can’t get ebay to download on my iPhone

Watchlist auto refresh when remove item

With the new update, every time I remove an item from my watch list it automatically refreshes and brings me back to the top. So if I have 200 items on my watchlist and scroll down to item 128 and delete it, the loading icon comes up and the page aut...

Thumbnails for each message are not showing within Messages using iPad app

I use Messages quite often with my iPad, I have been able to browse thumbnails for each message on the left panel and inside the message body. This is an awesome feature that I can quickly browse through my messages, identify and locate the message f...

Filtering of items

New version does not properly filter items that are available for shipping to my location. It often shows free shipping when there is none. Previous version was much better.

Bug - Estimated Date with Tracking Tracking Number

If there are multiple tracking numbers available for a single item and the second tracking number is yet to be delivered, the Estimated Delivery Date displayed for second tracking number, will show the Delivery Date, from the first tracking number. T...

eBay iPhone app: changed my "Sort by" default settings???

Hello,I noticed yesterday that when I click on the items I am selling the list was defaulted to "Sort by" newly listed. It use to be defaulted to "Sort by" time ending soonest. Now I have to change it every time I go into my eBay app. How to I lock t...

Notification sounds

Every few days I lose my notification sounds. The only way I get them back is to uninstall the reinstall the app. It happens continuously. Does anyone else have this problem?

bid keyboard

Hi , just updated /21.04/ - when you want to bid, keyboard are completely unresponsive on iPhone X......

Search View settings?- Too Large

Ok, been using mobile app since it came out, EBay since 02. Today, every search on the mobile app is no longer In simple list mode. Each item (sometimes 100+) is fully expanded, with large photo of item and the ad. Takes up whole screen. So have to s...

"Unrecoverable Error" when trying to purchase using the App (Android)

Using Note 8 app doesn't let me finish transaction kicks me out. I tried reinstalling,resetting. Nothing works, Help!!

Listing photo problems on iphone

Recently my app updated and now some features are not working properly in this new formatting. When adding photos to listings, whether from camera or photo album, I cannot rearrange the sequence. They can be edited but no longer moved around. So I ha...