Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Android App Notifications Not Working

I've done everything from uninstalling the app to restarting the phone and trying on other android devices. I have a Samsung Galaxy Note 9 and I stopped receiving all eBay notifications after the latest update. This has resulted in me not responding ...

Allowable?

Bought an item, (won an auction) a couple days ago. SellersSeller me a message asking me to spend $20-40.00 more, in their store and they would send my item with faster shipping and also enclose some free gifts. I decline...THEN, the very next day I ...

No option to get notifications at all??

I recently got an iphone 7 and I realized something is missing: I miss getting the 'cha-ching' notification when I made a sale, like I did on my 6s. So just now I went to Settings->Notifications, scrolled down the list of apps, but Ebay is NOT there ...

Ker ching

Bring back "ker ching" sound when selling Keith

Ebay App on Huawei App Gallery

Hello, I own a newer model Huawei phone that doesnt have the Google Play Store. I have been using ebay for more than 10 years, and now its a bit of a problem that I cannot use the app. Can you please try to bring the app to Huawei App Gallery? Im sur...

problema con mi direccion

El sistema no me deja comprar y me indica que debo cambiar dirección, la trate de modificar varias veces y aun así no puedo realizar mi compra ya que siempre indica lo mismo.

How do I stop eBay from automatically taking me to the app?

I do not want the app as it is difficult to find how to do what I like to do on the web version. The older suggestions do not work for me. I have an iPad.

App Search Engine Bugged

I found a listing for a single Sailor Moon comic issue on a seller eBay store via the app. Decided to check on the sellers page for other Sailor Moon issues, went to their page, typed in “Sailor Moon” to see what came up. Three different listings cam...

Excepting one time offer from seller (or not as the case maybe)

Below is a message from another user of eBay from June last year. I'm having the same problem, yes the seller knows about the offer but I can't get to except it by any route. It only comes up with the original listing price. I did an online chat with...

Resolved! How do I stop ebay's automatic redirect to its app?

I'm using Firefox on Android, and I deleted the eBay app a while ago, because I got tired of being automatically redirected to the app when looking at a listing from a google search. I'd click the link, and it would open the mobile page in firefox. 5...

“This app is no longer shared with you. To use it, you must buy it from the App Store”

So suddenly today, I can’t open my eBay app. I keep getting a message saying “This app is no longer shared with you. To use it, you must buy it from the App Store”. What’s all this about? I’m running the latest iOS 13.5 and this is the first time I’m...

Seller previous offers don’t appear

Having issues as a seller reviewing previous offers when a user counteroffers on a item for sale. Depending on the item, all previous sent offers disappear. Very annoying and pretty sure I’ve lost business over this issue. Please fix asap.

Resolved! Dark Mode

Hey, can you please bring dark mode to the iOS app? The title screen is the only thing that is dark. Thanks

App error

Hi I'm getting an error and I can't use the app ( invalid request.TIDE.485390) I've tried to download the app again but nothing changed is there something that I can do fix it or maybe you can help please

Photos uploading sideways

I'm taking photos with my samsung galaxy for listings on ebay. When I get on the app, and try and upload multiple photos, they all upload sideways, and it's a pain because 12 photos taking 4 to 5 seconds each to rotate throws me off my groove when I'...