Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Pics won’t load on listing

iPhone 6 pics won’t load when viewing lisings

Resolved! eBay App

Since updating the eBay app to version 6.3 every time I try and open the app through my iPad icon it crashes saying it needs to be updated, I then the iPad icon and went back to Apple Apps and tried to reinstall and it's asking that my operating syst...

Paid but not received

I purchased an item beginning of June 2020 as a guest. Do not have the code needed to contact seller or track purchase. It is now July 6 and still have not received product but the money has come off my credit card. Any suggestions?

Resolved! Hiding purchases

Since the app has updated. I can no longer hide purchases that have arrived and left feedback on. I no longer can keep up to date when things have arrived or not anymore. Will this be fixed?

Resolved! DARK MODE FOR EBAY IOS APP

I think I can speak for many when I say this: please include a Dark Mode for the Ebay iOS app. The bright white everywhere is hard on the eyes at night when I’m browsing eBay. It would be a much welcome update!

Resolved! Kindle fire ebay app

Why can't I update the ebay app on my kindle fire? I keep been directed to the update and seem to be in a loop. Rubbish service. What's happening?

Quick question

okay I was looking for. A used car and found one... And I received this... Does this sound right please help......... Thank you for your reply. I was accepted for a new job and I moved to my hometown in Orlando,FL. I am a regular eBay user and for th...

Replying to messages

Customer has ask a Question, When I try to reply own app and classic site, It does not allow me to answer it goes back to homepage please help

Not allowed to send messages

eBay app doesn’t allow to send messages to sellers and does not register characters when trying to type a message

Two latest app updates are buggy!

I no longer can delete (old) items from the Purchased History, why? For an unknown reason, Recently Viewed is now at very bottom of My eBay list, even below Help and eBay Plus, why on earth why?? It should be the second one down (after Summary), plea...

Upgrading

I do not seem to be able to upgrade . Can you sort this out please? Hazel Brookshaw

Sell Similar Item no longer removes pictures

The latest version of the app has evidently broken the 'Sell Similar Item' function- when you selected that it used to ask if you wanted to remove all existing pictures from the new listing and it has stopped doing that. Now it takes at least about 6...

Please turn OFF the notifications I get 24 hours before an item i'm watching ends

It's really annoying. and the buttons that are supposed to control this DO NOT. Your APP makes it a pain in the ass to watch things, yet you insist we watch instead of leave them in our cart for your metrics, ok—fine. Well then fix that button that a...

Bug report - selling changes are reverted after changing the price

When selling a computer using the “sellone like this”, if you change/clear the settings on the hard drive type/capacity, then go back to change the price, the app will reset the hard drive and ram capacity settings back to the original ones. Quite an...

Rover Link and Android UL3.0

What year are you guys going to fix this? Pintrest big box with Android UL3.0 . This is hurting our sales. This issue should be fixed by now. Red Rover red Rover can you send ebay over to fix this NOW