Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Issues listing on app

If you start a listing on your desktop and save the item for later, upon using the app on the phone for same listing, you get an error that specifics are not in listing even though it was placed on original listing via desktop. It is losing data and ...

eBay app

Not able to re- download appwhat has happened to my old app???

My Card is not working

Has anyone ever had a problem with their card on eBay but then it works everywhere else? I just can’t get my card to work. I know I have money on it. And it works everywhere else.

Print shipping label

I can’t see buy shipping label from my laptop and IPhone11 when will find it please? regards

User avatar by Pathfinder
  • 112 Views
  • 0 replies
  • 0 helpful

Closing return requests

I’m trying to close my return request and the app just keeps taking me in circles trying to find the “close my return request “ section. You need to make this easier to navigate.

Emails

I want the emails from eBay to stop!!! But when you hit communication preferences it doesn’t bring you to a place where you can stop them!!!!!!!!!!

Combined shipping invoice

My buyers are having problems requesting a combined shipping fee. All my auctions are a flat $6 for shipping for one lot or many lots won.

User avatar by Explorer
  • 87 Views
  • 0 replies
  • 0 helpful

Address

Hello seller states eBay has my state on address as Alabama but it’s Massachusetts and I go in to check verified address and it’s correct to Massachusetts why does seller get Alabama all other info is correct except for state

User avatar by Explorer
  • 151 Views
  • 3 replies
  • 0 helpful
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