Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Ebay app for iPhone 6

Good morning. I hope some body can help me. I was using an iPhone 8, now I’m using iPhone 6 that I have as a spare, but when I tried to download the Ebay app, only shows the app but doesn’t download or open, it says por oís 10 or later. I don’t know ...

Not able to access listings

Hello,This issue has been happening for a while now. I have reported to no avail. When accessing certain LIVE listings on the App, I am not able to access them from anywhere. They are listed In the store and and any where else. I just can’t do anyth...

Purchased items not marked as delivered on android app

Since August 2020 my items purchased are not shown as delivered, only as dispatched.When selecting 'Leave feedback' in Purchases, screen opens up full view of item purchased with step 3 delivered blank.If I then select the three dots next to the item...

Payment.

For whatever reason it’s making me out in my credit card info with every single purchase even though I’ve had the same credit card stored for a long time

Issue w/listing | app not saving changes to "item specifics"

When creating a new listing eBay prepopulates some of the "item specifics". Sometimes these aren't applicable so I change them. However, when I was changing them tonight on the app it wasn't saving the changes. I tried saving the changes after each c...

Watch screen won’t open.

I can’t access my watch screen and when I try to go to it,a grey heart appears in the center.

Disable translation option is not working on iOS.

It’s annoying. Very annoying.Brazilian Portuguese is not the same as Portugal’s Portuguese.And the translation is awful.Even what is not an auto-translation has been poorly translated.Just let people choose the language they want to use (through conf...

HK credit card fail?

I am in HK . I want to use HK credit card to buy ebay product and send from USA to USA but always fail payment. Do u know whats the reason? thanksmandy

Changing shipping address

When I sell an item and go to purchase the shipping label through eBay, it only give me my old address as an option to use. It won’t let me add another address either. I changed my address multiple time to my current address and it doesn’t work. Supe...

Watch screen won’t open

My watching screen won’t open

Not working as should

on android, using note 9 plus. Can't pay for items on app, can't show collection code when picking things up, place a bid - tells me I'm not the highest even though I am by a mile! Not sure whats happened used to run smoothly

Resolved! Payment????????

C’mon guys it’s not rocket science make it simple how do I make a payment to eBay???? Been for an hour you sure you guys want your doesn’t seem like it??????

iOS app tracking status bug report

Since a couple of month ago, the tracking status of each purchase shows delivered on ‘Order detail’ right after purchase. But tapping ‘Track Package’ shows correct delivery status. Please refer to the attached screenshot for more and please fix this ...

I was directed here to report a problem with the app, this is obviously another problem with the app

When revising a listing, the go-back arrow has been removed and that makes it very difficult to revise multiple listings.

We didn’t find your transaction in our system. (Trading.396)

I’ve been getting this message about many items I’ve purchased in the last and would like to purchase again. Would be really nice if this could get fixed soon