Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Adding my PayPal or cash app

How do I add my PayPal or cash app so when people buy from me it goes straight into one of those accounts?

Payment options will not save

Have added a card and PayPal and have to reconnect/or re-add payment option every time I check out. Very frustrating.

Security code requested every time.

Why do I have to wait for security codes after signing in?

Distance has gone on eBay iso app

Distance disappears when you do a car search using iso. eBay has emailed me and ask me to post it here, maybe it would be a good idea if you could email ebay direct so I could show them the screen shot

not able to make purchase

i have money in my account and all the info is right and it keeps saying payment can’t be processed

Classic site

Needs to be accessible- mobile site has too many limitations

Not able to make a purchase

Having trouble making purchases. Both my debit card and credit were not accepted. My financial institution does not see the Failed transactions either.

IOS bid notifications working

Bid notifications are no longer coming through. All other push notifications work. have done the following: - deleted/reinstalled app- toggled all notifications on and off on both phone settings and in the apps settings- phone turned on and off- all ...

Return label

I can’t find on the mobile app how to get the return label. Help!

Saved search causes app crash

Randomly started crashing and rebooting app when I click on the saved option along the top.However, when I click into search, then saved it works. Tried uninstalling and reinstalling with no luck.

Payment

Won’t let me pay says error

Paypal credit

Unable to pay with PayPal credit, contacted PayPal and my account is fine !

Payment didn't go through

I've tried to pay with various cards even PayPal and nothing worked. I've called customer service 6 times and they weren't any help. One said it was the seller. Another said they would create a ticket for IT BUT I wouldn't get a response to just keep...