Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

IOS bid notifications working

Bid notifications are no longer coming through. All other push notifications work. have done the following: - deleted/reinstalled app- toggled all notifications on and off on both phone settings and in the apps settings- phone turned on and off- all ...

Return label

I can’t find on the mobile app how to get the return label. Help!

Saved search causes app crash

Randomly started crashing and rebooting app when I click on the saved option along the top.However, when I click into search, then saved it works. Tried uninstalling and reinstalling with no luck.

Payment didn't go through

I've tried to pay with various cards even PayPal and nothing worked. I've called customer service 6 times and they weren't any help. One said it was the seller. Another said they would create a ticket for IT BUT I wouldn't get a response to just keep...

User avatar by Rising Star
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Natural Disasters

It would help if your website and App. would remind people of impending natural disasters were to affect a given area for both buyers and sellers to be aware of disrupped service.

Wrong address

I noticed somehow my primary address is changed, I guess I was hacked? please advise, I try changing my address but keeps going back to some Miami address.

PayPal payment

Hi This is Mohammad Nabi Ahmadzai and I am here to let you know that I don’t have any PayPal account but the eBay automatically listed my email as my paypal payment address and and I had an item to sell the buyer told me that he had payed through Pay...

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