Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment

Won’t let me pay says error

Paypal credit

Unable to pay with PayPal credit, contacted PayPal and my account is fine !

Payment didn't go through

I've tried to pay with various cards even PayPal and nothing worked. I've called customer service 6 times and they weren't any help. One said it was the seller. Another said they would create a ticket for IT BUT I wouldn't get a response to just keep...

New update doesn’t show newly listed items

After updating the app with newest update my newly listed items aren’t showing up. I’ve deleted, reinstalled the app and same problem persists.

iPad app crash when Feed is selected

The iPad app is crashing when “Feed” is selected

Natural Disasters

It would help if your website and App. would remind people of impending natural disasters were to affect a given area for both buyers and sellers to be aware of disrupped service.

Wrong address

I noticed somehow my primary address is changed, I guess I was hacked? please advise, I try changing my address but keeps going back to some Miami address.

PayPal payment

Hi This is Mohammad Nabi Ahmadzai and I am here to let you know that I don’t have any PayPal account but the eBay automatically listed my email as my paypal payment address and and I had an item to sell the buyer told me that he had payed through Pay...

Recommended to buy things that I never searched for

I keep on getting recommendations on Sony cameras but I have never looked for one. I think I’ve been hacked. I’m going to deactivate my ebay account again if this doesn’t stop.

Problem with address

I buy something here and no received the package only said no such number

Not child proof

My grandson oral a bunch of stuff I was able to cancel son get credit some still waiting on a lot of stuff also protection plans he ordered a bunch of them I would think that they would notice that I didn’t order anything to get all these protection ...

ebayExtra

Nei non prossimi rilasci, secondo me date utile poter consultare, solo in visualizzazione, il saldo dei punti, presenti in ebayExtra, in una pagina dedicata dentro l'applicazione eBay. salutiErnesto

Not receiving notifications on bids

Since 2 days I don’t receive any notification on my phone when people bid on my auctions. I have done all the help tips on this topic but nothing works. I only get notifications when an item is sold and or paid, and when the auction has ended. I remo...

REFUND

i didn’t send ebay nothing & they just took it off of my card

Resolved! My eBay has suddenly stopped working on both my iPhone and my iPad

My eBay function has stopped working on both my iPhone and iPad. I have rebooted each device twice. my software version is 13.6.1 on both devices and my iPhone is an iPhone 8 Plus.