Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

My Card is not working

Has anyone ever had a problem with their card on eBay but then it works everywhere else? I just can’t get my card to work. I know I have money on it. And it works everywhere else.

Print shipping label

I can’t see buy shipping label from my laptop and IPhone11 when will find it please? regards

User avatar by Pathfinder
  • 96 Views
  • 0 replies
  • 0 helpful

Closing return requests

I’m trying to close my return request and the app just keeps taking me in circles trying to find the “close my return request “ section. You need to make this easier to navigate.

Emails

I want the emails from eBay to stop!!! But when you hit communication preferences it doesn’t bring you to a place where you can stop them!!!!!!!!!!

Combined shipping invoice

My buyers are having problems requesting a combined shipping fee. All my auctions are a flat $6 for shipping for one lot or many lots won.

User avatar by Explorer
  • 71 Views
  • 0 replies
  • 0 helpful

Address

Hello seller states eBay has my state on address as Alabama but it’s Massachusetts and I go in to check verified address and it’s correct to Massachusetts why does seller get Alabama all other info is correct except for state

User avatar by Explorer
  • 110 Views
  • 3 replies
  • 0 helpful

Paid seller invoice but still can’t bid

I’ve been an eBay member for 18 years. I sold two items severa months ago, and eBay told me I owed fees for it. I paid the invoice, updated automatic payments after a rather convoluted process involving the app and website. After two days, I still ca...

Need to get out

I need to get out on that eBay app I don’t like it. I sale my stuff in never get pay for it in now you want me to pay for the month. I’m not crazy working hard for my money

User avatar by Enthusiast
  • 76 Views
  • 0 replies
  • 0 helpful

$50 invoice credit

I was promised a $50 invoice credit to sign up for managed payments by July 15, which I did. When am I going to see the $50 invoice credit? It’s not on my August invoice.

User avatar by Adventurer
  • 87 Views
  • 0 replies
  • 0 helpful
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