Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Shopping Cart!?

I need advice on how to rid items that are in shopping cart. How do I empty items off the cart? Thanks!

I don’t see my eBay bucks

I can’t use my eBay bucks cause I don’t see them.it always requests a code which I don’t have.

Horrible Communication Of The Sellers

I made a payment in the apple watch with the wrong address on accident the seller never got back to me to ship it to the right address I will never buy from ebay again horrible communication I want my money back

Notifications are not showing up

My eBay Notifications are not showing up on my eBay Account when signed in.

Resolved! Prefer It Didn’t Default To Keyboard In Search

I have multiple saved searches which I check new listings at least once a day if not more. On the app, when you click “Search” from the bottom menu bar or after having reviewed the results of a search, click the back button, the app defaults to placi...

Seller getting my messages?

I’ve sent several messages to encoretradingjay about a purchase. No reply. No sign that I sent anything. 9/4 & 9/5/20

Won’t let me purchase

I’ve just made a new account on eBay and anytime I try to buy anything it won’t accept my paypal or card. This is my first time using eBay and I have no clue how to fix it. Any suggestions or answers?

eBay Invoice Fees

Hello. I received an evolve fee but I never sold an item. In my account it says I sold 2 items but I didn’t. The ”buyer” took too long to pay so I cancelled the order. Any advice because I’m being charged the invoice by eBay.

MOBILE ISO App isn’t capturing most current information from desktop website

The eBay mobile app isn’t syncing with the current information available on the desktop website relevant to the transaction associated with my account. I’ve signed in and out of the eBay app and website multiple times. Including uninstalling and rein...

Ofert price error Pay

I bought an item with the modality of making an offer at first it was in 653 dollars and in the end we managed to negotiate for 620 but theIt was solpresa when I paid, they downloaded 653 dollars from my card, some help please

Unable to log in with two step verification

I left a one star review on the play store regarding the app not functioning correctly. When signing in I have the correct password. I'm asked for two step verification, either by sending a notification to my device or through email. Selecting notifi...

Can’t register my address

Hi am from Ghana I use amazon to buy my things with aramex. I want to start using eBay but every time I want to put my address and phone number, eBay application ask me to put a different phone number. Aramex gave me the number and it works with amaz...

Put in a price for sale, and app changed price during listing, multiple times

When listing in the past, I would put in a price and the app changed the price during the process. I have had to be vigilant and make sure I change the price again during listing. I had one price that was an obvious error and had to cancel the transa...

Selling

A Buyer Can’t bid on my item because the item number you guys gave me doesn’t show up when he searchers for mi item. WHY

Seller performance level

Am I the only one realizing eBay’s seller support has become completely automated? My account got limited due to my performance level being below standard. due to it not “improving” they set a limit as to how much value I can list. Quite ridiculous!W...