Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problem when paying

Everytime i go to pay, i get the message “sorry we can’t process your payment. Please try again or select a different payment option”. I have tried 3 credit cards and PayPal, deleted and added the correct address needed and even tried a secondary add...

Resolved! Ebay Notifications of items being sold for more than what the customer ordered?

Is anyone getting notifications of sales on your phones that were different than what sold? The first one said I sold qty 10 of a product for $300 and then turns out the order was for only 1 for $30 then another the other day for 8 of a product for 2...

Mobile notifications WAY off in totals of what was actually purchased by buyer

Seems instead of notifying you of what the customer actually bought, it's trying to give you a heart attack by using the number of Total sold instead. For example, I've in LIFETIME TOTAL sold 130 of this item, not to just this one customer. Fortunate...

Refund

Can you get back to me? My email is i ordered a shoe in the wrong size. I messaged my seller and he isn’t accepting refunds. How do I get my money back off eBay guarantee?

Spam

Do not send me spam or I will delete this app

Purchase enhancement

As a buyer I have a lot of orders still in being delivered status but I have received them. I should be able to mark them delivered. It probably confuses the sellers with items sent weeks ago are not marked delivered

Por qe no me acepta mi tarjeta

because I can't pay with my card, can someone help me

Messages

I have been attempting to make an offer for purchase on an item and sent them a message and I am receiving no proof that either has gone through.

How to purchase shipping label on app

When I tried to purchase a shipping label on the eBay app, it said something like I have not set permission and to purchase shipping label on the desktop. What do I need to do to be able to purchase shipping label on app?

How to change profile info

I need to change my phone number and my credit card info, but I don’t see how.

eBay selling

No way to see how much I owe eBay to sale my items and my account is restricted,I tried looking in my gmail and there was nothing to do 臘‍

My money

Ebay i receive a 750 dollar bill and I have not bought nothing. Please refund my money.

Entered 4.50 but bid is showing as 450

I can’t fix the error. I emailed the seller and she told me to go back to the listing and fix it but it won’t let me. What now??

Error shopping cart

Unable to add to shopping cart error 9999 displayed

Resolved! Denying my credit card

Every time I put my credit card in it says I have the wrong billing address even though I know I have the right one cause my freind that is buying me something knows where she lives. Please help me cause I really need to pay for something I won in an...