Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Not showing you retracted a bid

Retracting item/s do not show that you have retracted them. I do not wish to purchase more than one item I bid on. Someone help me! I’m new here please

Language changing at descriptions

Someone is changing the language at descriptions.

Cant see sold items

Cant find and item that sold.i can’t ship

No wifi network connection

It says i have no network connection in my ebay app, since it's updated , but it works on my webbrower no problem. My phone is Samsung s10plus

Can't revise my listings

I can't revise any of my listings. I have tried to lower the price in a few listings. I enter the new price then hit the revise button. Nothing changes. It still shows to old price. I have the same problem with drafts. I can't revise the draft to lis...

android app updated, now crash as it loads

Hi, the app starts to load and crashes, message just says ebay app has stopped, send crash report.

Adding my PayPal or cash app

How do I add my PayPal or cash app so when people buy from me it goes straight into one of those accounts?

Payment options will not save

Have added a card and PayPal and have to reconnect/or re-add payment option every time I check out. Very frustrating.

Security code requested every time.

Why do I have to wait for security codes after signing in?

Distance has gone on eBay iso app

Distance disappears when you do a car search using iso. eBay has emailed me and ask me to post it here, maybe it would be a good idea if you could email ebay direct so I could show them the screen shot

not able to make purchase

i have money in my account and all the info is right and it keeps saying payment can’t be processed

Classic site

Needs to be accessible- mobile site has too many limitations

Not able to make a purchase

Having trouble making purchases. Both my debit card and credit were not accepted. My financial institution does not see the Failed transactions either.

IOS bid notifications working

Bid notifications are no longer coming through. All other push notifications work. have done the following: - deleted/reinstalled app- toggled all notifications on and off on both phone settings and in the apps settings- phone turned on and off- all ...