Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

thumbnails in new feed stream too small

Please improve the new feed stream, the thumbnails are way too small!! I like the idea of the new feed stream but with the thumbnails as small as they are, I can't see what items are pulling in from my searches so it is useless.

Favorite sellers don’t show selling items anymore

Quite some US based sellers listings don’t show anymore in the eBay iPhone app for me.in am living in the Netherlands and despite them selling internationally and I can see they items on eBay.com with my laptop but their listing have vanished on the ...

eBay $5 coupon

Hiit dose not let me to redeem my coupon. Says “invalid code”

Messages

It shows I have two messages, but when I tap on it, it says “no messages”. This has never happened before.

Finish and pay

Can’t finish and pay says that my billing is wrong or my card

account suspended

This my account email my ebay account suspended

Can’t check out ??

For some reason I can’t check out ?

Are you still interested?

This app now has the most annoying feature possible. I keep getting notifications asking me if I'm still interested in something that I searched for and looked at. I'm a reseller and I researched the going rates of items on eBay all the time. These n...

Change verification email

It won’t let me change my verification email.

I can’t pay and finish the purchase

Hello good morning. In the past days I canceled an order, and I don’t know if this action make me blocked for purchases. I want to know what it was my mistake and how can I complete a purchase now. And I also wanna know how many time I have to wait t...

Unauthorized refunds

We are issuing refunds to my customers who are not authorized to do

Can’t finalize payment with PayPal using a coupon

Hi,While being in RU, I am trying to pay for an item in the US. I have a coupon for $5. The only payment option possible is paypal. However, when I apply the coupon code, paypal turns unavailable with a statement ‘resolve an issue with your paypal ac...

Search ‘sold items’ via buyers username

Another person posted this back in September 2019 and it’s still not fixed??

I want to be able to report sellers.

Currently, by my understanding, you must have to purchase from a seller to be able to report them, but in many instances I can see obvious infraction from a seller on multiple different listings they have out. It would be more efficient to stop these...