Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
no puedo completar mi dirección de envío
Hola, la app no me permite poner el número de teléfono de la dirección de envío siempre dice que intente con otro pero es exacto por favor necesito agregarlo
One second
Hey ebay Allowing robo-bidding or sniping down to one second before closing? laughablenot interested in that **bleep**tardery.get bent eBay you lost me
Can’t change Incorrect Shipping From Address
I have corrected my mailing address in my profile account, but when I list items for sale it shows shipping from old City & State! Please advise how to correct this ASAP!!!!
Feedback
Why so difficult to find or revise feedback?
Offers on bids
Why am I unable to make offers when bidding
Problem when paying
Everytime i go to pay, i get the message “sorry we can’t process your payment. Please try again or select a different payment option”. I have tried 3 credit cards and PayPal, deleted and added the correct address needed and even tried a secondary add...
Resolved! Ebay Notifications of items being sold for more than what the customer ordered?
Is anyone getting notifications of sales on your phones that were different than what sold? The first one said I sold qty 10 of a product for $300 and then turns out the order was for only 1 for $30 then another the other day for 8 of a product for 2...
Mobile notifications WAY off in totals of what was actually purchased by buyer
Seems instead of notifying you of what the customer actually bought, it's trying to give you a heart attack by using the number of Total sold instead. For example, I've in LIFETIME TOTAL sold 130 of this item, not to just this one customer. Fortunate...
Refund
Can you get back to me? My email is i ordered a shoe in the wrong size. I messaged my seller and he isn’t accepting refunds. How do I get my money back off eBay guarantee?
Spam
Do not send me spam or I will delete this app
Purchase enhancement
As a buyer I have a lot of orders still in being delivered status but I have received them. I should be able to mark them delivered. It probably confuses the sellers with items sent weeks ago are not marked delivered
Por qe no me acepta mi tarjeta
because I can't pay with my card, can someone help me
Messages
I have been attempting to make an offer for purchase on an item and sent them a message and I am receiving no proof that either has gone through.
How to purchase shipping label on app
When I tried to purchase a shipping label on the eBay app, it said something like I have not set permission and to purchase shipping label on the desktop. What do I need to do to be able to purchase shipping label on app?
How to change profile info
I need to change my phone number and my credit card info, but I don’t see how.
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