Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Mailing address

I can’t change my primary mailing address on this app

Resolved! Cha-Ching phone app notification

Do you have to leave the ebay phone app opened in order to always get the cha-ching sound on your phone? Every time I close the app, I get no response.

I did not want to purchase item seller sent it anyway I consider this fraud did not verify purchase

Arrow dog contact information payment method and billing address for my account. I believe this is a frog purchase I did not authorize. I will be contacting my bank to let them know of the fraud. I do not want to bottom that was sent to me I contacte...

Error Trading.396

3 days ago my Apple IOS updated itself changing the search display and stopping me from making repeat purchases with the following message - “We did not find your transaction in our system (Trading.396)”. In fact I get this message just trying to vie...

Pay now showing on app even though I’ve already paid

Hi, was just wondering if anyone else had had this problem and knew how to fix it?Whenever I log onto the app I get a notification of pay now for an item, however I have already paid for and received the item. If I click the notification on the app i...

I am not Able to pay anything

I just lost 2 products because I have payment problems I don’t know what’s going on on

Finding payments

Recently sold an item. App showed item price plus shipping but did not total correctly. Now I can’t find a payments tab to see what I actually received using mobile app.

messaggi

salve dall app ios una volta che apro un messaggio ricevuto non ho piu la possibilita di segnalarlo come non letto con iphone 11 ios 14grazie

Printing shipping labels

The app says that my account is restricted so I am unable to print labels. Pay all my fees on time? No idea what to do. Tried from laptop same message.

Cha-Ching sound with no sale or bid. Can't figure out why!

I get Cha-Ching sound and nothing has sold or bid on, why!

Payment

I’m not reviving my payment through paypal but it says that the buys have payed.

Item location cannot be changed

Every new listing I create has a default with NY zip code I am unable to change it, just won’t save the change. I spoke to support and they checked that all my address information is in CA. This only when using the app but works correctly on a comput...