Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Error when buying

When I get to the last step when buying something i get a error message that says something went wrong on my iPhone, oddly when I use my android phone the app works fine, please help

Ebay app

My new listings are not showing up on my active. I listed 2 things yesterday, and they're not there. I can see the ones from the day before but not the new ones. If I search for them they appear as listed, with the amount of viewers and watchers. But...

Adding photos from photo library on iphone

Hello, Everything has been working so well until this afternoon. My iPhone was updated to IOS14 today and now I cannot access my whole photo library to add photos to a new listing. It only shows the photos that I used in my previous listing. I've had...

My address

My address Is correct on the eBay app and it still shows that an item is coming back to his seller because the address was not right what do you do?

I want my back money

My shopping with Chinese salesmen none of them came to my product. And there was no return of money. Where's my guarantee?

Drafts not appearing on App

There appears to have been an update on the app and the drafts are no longer appearing in the selling section so I can take pictures.

Taking money

Took my money for a remote control for my t.v but I don’t even see and purchase part please help me thank you

App cropping photos

When buying photos are cropped to fit a square and I can't see details quickly. Buying takes too long now and I miss out on items because of this slow-pace searching.

Cropped app photos

I can't see details on photos because they are cropped to fit a square. Buying takes too long now so I miss out on things I would like.

Someone’s hacked into my account

Someone has hacked into my account and has tried to purchase expensive items, luckily PayPal has stopped them. I am very angry that this has happened and I have the address that the hacker has changed mine to. Please do something about this immediate...

Payment taken out of my pay pal

A payment of $15 was taken out of my pay pal. I have nothing that i am selling, It was removed less than a week after posting. eBay is suppose to be free and apparently on the eBay app It says i have no bank accounts linked anymore but they were stil...

This app sucks

You would think with all the money they make they would have a primo app not this turd that don’t flush... I mean really I just got paid for two sales from the same buyer... How much did he pay??? No idea won’t show me... I am ready to ship, oh wait ...

Paypal connection

I’m having an issue with my PayPal connecting to my account. It states a customer paid- however it isn’t in my paypal.

Customer can’t Pay for my item because it says i don’t accept card when i have a card on file

I was trying to sell a customer a TV and when they were doing that She sent me a screenshot of it saying that I don’t except credit cards debit cards or something like that but I have a card on file I mean this is my very first sale so there could be...