Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Error Trading.396

3 days ago my Apple IOS updated itself changing the search display and stopping me from making repeat purchases with the following message - “We did not find your transaction in our system (Trading.396)”. In fact I get this message just trying to vie...

User avatar by Pathfinder
  • 2408 Views
  • 3 replies
  • 0 helpful

Pay now showing on app even though I’ve already paid

Hi, was just wondering if anyone else had had this problem and knew how to fix it?Whenever I log onto the app I get a notification of pay now for an item, however I have already paid for and received the item. If I click the notification on the app i...

User avatar by Rising Star
  • 185 Views
  • 2 replies
  • 1 helpful

Finding payments

Recently sold an item. App showed item price plus shipping but did not total correctly. Now I can’t find a payments tab to see what I actually received using mobile app.

messaggi

salve dall app ios una volta che apro un messaggio ricevuto non ho piu la possibilita di segnalarlo come non letto con iphone 11 ios 14grazie

Printing shipping labels

The app says that my account is restricted so I am unable to print labels. Pay all my fees on time? No idea what to do. Tried from laptop same message.

Payment

I’m not reviving my payment through paypal but it says that the buys have payed.

Item location cannot be changed

Every new listing I create has a default with NY zip code I am unable to change it, just won’t save the change. I spoke to support and they checked that all my address information is in CA. This only when using the app but works correctly on a comput...

No puedo pagar

Por que no me esta dejando acer mis pagos de una tarjeta de visa si ace poco si los etava aciendo

User avatar by Explorer
  • 137 Views
  • 1 replies
  • 1 helpful
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