Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Account information

The app won’t let me change my password

No end time and date for auctions

Hi Just wanted to highlight a rather big issue in your eBay app. This issue is causing a lot of frustration and the items are being sold for less as some bidders don't know when auctions end. For some weird reason you chose not to put the end time of...

Errore su acquisto comprane un’altro.

Salve su app appena tento di mettere nel carrello un articolo già comprato da poco tempo mi da un’errore sul nuovo acquisto.Errore (Trading.17)Vi prego di risolveregrazie

eBay keeps charging me

EBAY! I just paid my seller balance!! Why are you charging me AGAIN?! I have paid all seller balances and I should not have anything due. PLEASE give me the money I am due from selling my items!

eBay takes my money and I don’t even use the app anymore

EBAY!!! You keep taking my money rather it’s 1-10 dollars every month I don’t want you to take it anymore I have tried countless times to sign out and delete the app or see if I can remove my card none of that works please contact me so we can talk a...

Not able to add photos from Photo Library

I have encountered a problem with an issue that I cannot add photos. I have deleted the listing and relisted it for new photos, but, however, I am unable to add photos from my library, but only take new photos. Please fix the app.

Signed in to ebay with a different user name

I opened my ebay app and my username had changed up top. I didnt think anything of it. Used it as notmal for 3 months. Order something and it all delivered just fine. Now today i signed in and my user name had returned to what it was before the chang...

Can't select multiple brands now

Updated my ebay finally & can no longer refine more than one brand, which I could always search for multiple brands before and can still do on desktop.

Purchase

I can not make any purchases none of my credit cards go through can you help me fix this issue

Payment issues

I paid for the device because the money has been taken out but it’s not showing that the phone is purchased and I really need that phone

Sort by Bid Count

Since the beginning of time, well from the very first release of the app anyway, the ability to sort an auction search results by bid count has come and gone from the app numerous times. It’s never made it for any significant period of time. Typicall...