Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App leaves positive rating feedback with no notice to, or input from, the user.

A user with a new eBay account made a frivolous chargeback against me via PayPal, and I wanted to leave a warning to others via feedback on their account. I left the feedback via the iOS app, but apparently it defaults to a positive rating without an...

Error when trying to revise listing

Hi! So this morning I decided I was going to drop the price of a few items (pokemon cards) to encourage sales. When I tap revise (on mobile) it gives me an error stating: "Items in this category cannot be listed in the app. Please go to website to li...

Resolved! Won bid, but unable to buy

I got the winning bid for an item but got a sorry you missed out message, and am now unable to pay.

Checkout error

When I was trying to buy something and when I press pay I got an error and I tried many of my cards and payment methods and it keep saying error

Bids Received; Items moved to UNSOLD

I had numerous auctions end with bids, however they all moved to unsold.

Payment Error

I keep getting these error msg, even when I am just browsing. I have deleted and re-DL App but same thing still happens.

Refund

Hi I was refunded some money for shipping and it seems it went to some random pay pal account that I don’t even have linked with my eBay I just want that old pay pal and old phone number for this account taken off so I don’t have problems in the futu...

My Louis Vuitton multicolored Black Speedy 30 was sold on eBay on 09/12//020

I have sold my Louis Vuitton multicolored Black on eBay on 09/12/2020 to the buyer. The money was refunded to the buyer on 09/16/2020 the same day as the delivery dated. I wanted the eBay to step in to resolve this issue. On the invoice date showed t...

I placed a bid in item

Only to find out the the seller said I reported the item as fake when I didn’t even do anything? If I placed a bid in something why would I report it as fake? how can the listing be put back on?

They guy only refunded me 1 object but didnt refund the other 2 how can i talk to someone about it

Help

Ebay app

Your Help center is incompetent resolutions don’t make sense investigations are false and communications are imposible!you have given me a head ache to 3 weeks straight!! Your employees don’t understand English! Can it resolve a case! And keep making...

I haven’t received my refund within 48 hours

207.48

Hello,

I’m trying to make a purchase and it won’t let me.

Sending bids on items

I sent a bid today on a item that I trying to get from the seller and I Purchased one item and won the and I sent another bid to purchase another item From the same seller and he says that he can not see my offer or bid on the item I want and my prof...