Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Purchasing items

There’s something wrong with the checkout on my account every time I try to purchase an item my card or cards want go through. I bought all these items and only received the glove compartment after receiving this notification but was only charged for...

Buying items.

There’s something wrong with the fur out on my account Beverly time I try to purchase an item my card or cards want go through.

IOS Update?

I don't understand what in the heck happened to the app in regards to photos! Prior to yesterday, ebay had never asked for access to my photos and now it does. Also, prior to yesterday, when I took photos, they appeared across the listing and I could...

eBay app won't load in Revvl 5g

I just switched from Samsung Galaxy S7 to T-Mobile Revvl 5g now eBay app won't load. I've gone into account through eBay.com and was able to list but then couldn't upload photos for listing because error said chrome isn't responding. Help!

Printing labels

Why when I go to print a label off of my phone can I not rotate the label recently e-bay switch the label to print like it is on a label machine instead of a standard printer on the phone app and I cannot change it the only way I can change it is by ...

Stop emails

How do I stop receiving emails from eBay? The notifications on the app are sufficient. I don’t need an email for every notification.

Primary address delivery

Hi, I have a problem with the delivery address, I switched to an address in the United States and the seller says that another address from Angola continues to appear, can you help solve this problem?

Payment

so I went to pay and it said there was error on the sellers side . I have sent a message to the seller which no reply . What is up with this ?

Changing email

I tried to change my email address and it tells me that the new one is taken

App exceed daily limit

I received the message that I had exceeded the daily limit so access to this individual function will be denied for the rest of the day. Please Try later. I tried to delete the app and re-download it, but still won't even let me sign in to my account...

Problems printing shipping labels

Lately I have been having problems as well. When I cannot get a label to print on Ebay I go to Paypal and use their service.

Bidding

The bid is at 150.00 but I bid up to 230 by mistake, I wanted the bid to be 160.00. How do I bid lower than 230.00?

IOS 6.8.0 bug adding photos

Since updating from 6.7.0 today adding photos in the mobile app is different and much worse. Before you could select the listing order and the main photo by selecting that first, now the order numbers change as you add more photos and you have no abi...