Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Printing labels

Want let me print a packing label was working good then stopped Everytime I try to print it sends me to sign in.

Print packing labels

Site want let me print a packing label Keeps sending me to sign in. what do I need to do

Cannot list or edit items

I am suddenly unable to list or revise my listings for any item in the toys and hobbies> collectible card game > individual card categoryMy business is only worth the time if I am able to list with my phone throughout the day and I have been relying ...

Message

Il y a un gros problème de messagerie impossible d’envoyer ou de recevoir les messages il faut absolument remédier à cela si il vous plaît cordialement

Account

Not using no more

Sort by - android phone

why can i no longer lock the sort by when searching for items

Payment & Purchasing

It will not allow me to order the items in my cart

"Request Total" in app

I have been loosing customers because of the lack of a way for customers to request a total in their cart. You can request a total on the web site but not in the app. This makes no sense.How do we get ebay's attention to get this fixed?Thanks in adva...

How do you add a profile picture?

I have looked and searched everywhere how do i add a profile picture?

Listings using Ebay App on Ipad.

Does anyone else use the ebay app on Ipad to take and edit pictures?It seams ebay just changed this process?I used to edit the crop the pictures before they were uploaded to the App, Now after taking the pictures they are uploaded and then you have t...

Problem

Try to pay with a credit card and I don't accept it. And now that I check out my bank, it says that I made a 71.75 dls payment and I could never complete the payment and I don't have anything in the shopping sections

Not receiving any eBay notifications after updating to iOS 14

Anyone else having this problem? I’ve missed mailing two items on time because of it. And yes I checked my settings in both iOS and the eBay app..... Thanks!!!

App upc scanner not working, not downloaded

Just updated the app today on Android because the UPC scanner stopped functioning. I still get an error that states thr scanner hasn't downloaded yet. Any work arounds?

Unable to select multiple options in filters

What happened to search options? WhiIe searching for a dress. I used to be able to choose multiple sleeve lengths and multiple other options, but tonight I can only select one option in each category. Also, I have two items I'm selling. I did not cho...

Print issues and shuffled shipping dimensions

In the last 3 days when I go to print a shipping label from my phone it no longer prints in the right format for my printer set up. I print on 8.5 x 11 paper with 2 shipping labels per page. Printing used to default to this style. Now it is a vertica...