Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bank account

I entered a bank account that I use daily and it refused it. Why?

Enter a valid postcode notification

After update, i keep getting this "enter a valid postcode " notification whenever i open something. Been using the app for ages. checked my postcode is right. uninstalled and reinstalled as well but still same problem.

Payment pending

So I was looking to buy a headlight for my car and I put my card info in and it said multiple times that I need to check the card info and to see if I put any details wrong. So I just give up, and when I look at my bank app it says that I have a purc...

App inconsistencies

1. Sorting by lowest price plus postage in motors only returns classifieds. It also returns auctions in other categories.2. Filtering by free postage also returns collection only, which has its own filter, which is turned off in order to NOT return c...

Selling items with a Swastika on them

I am wondering why Ebay cancelled my auction a ring with a Swastika because of offensive material when many sellers are selling stamps, coins etc with a Swastica and that seems to be acceptable?

eBay messages opens app

My mother and I are sharing a phone right now. I cannot send a message in the web browser without the app opening up my moms inbox and displaying “this conversation no longer exists” which, it says that because the conversation never existed in my mo...

It shows Euros instead USD

How can I change it?

Certain bids/offers do not show up on mobile app

It’s clear that both my bids & offers “active” & “didn’t win” lists are missing a lot of relevant items. There is no options for me to unselect a selected filter and it’s odd/telling that when I try to “refine” my filters the “Filter By” selections a...

Current auctions not showing

Today’s auctions will not display so I can’t bid.

NOV 2020: BAD UPDATE, BAD APP DESIGN - Offers showing up in bid section

NOV 2020 IS A TERRIBLE UPDATE: The "Bids & Offers" section has combined the items I'm bidding on with offers people have sent, so I can't easily see the items I'm bidding on anymore. The list is clogged with expired and current offers, and even thoug...

Please pay box won’t work

I have tried numerous times to pay me eBay dues but it will not let me. If you can bill me in another way, I will make sure it’s paid.

Gift card balance

I put the code in and it does nothing

My invoice

My invoice is counting money I haven’t got and charging more than I’m making .

No notifications since 11/4 update

Title says it all. No notifications since 11/4 update. None. Messages from buyers, sales, etc. do not appear at all. The only notification I'm getting is via email.

Online famers market - a big undertaking,

I am surprised eBay have not joined the online supermarket community. They are all struggling to offer slot's to customers wishing to shop online. I am disabled and have yet to get a delivery using the 'set aside' slot's specifically for the disabled...