Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Companies could help America if they could hire some people!

Is that why eBay doesn't have chat on every 4-5 pages??? Yes it's true said Benny Hill... They are the 1%! David-Lee

Terrible service

Waiting for a order 7 weeks with 7 emails to the seller with still no order!ebay hasn’t help in anyway!so far no order and no reply from ebay,i’m out $79.00 and will never order from ebay again, maybe you should hire some people to work the phones

Genuine leather vs faux leather distinction needed for furniture

I’m looking for a genuine leather sofa bed, but it’s impossible to filter out the overwhelming number of faux/artificial leather items. Please add a filter for genuine leather. I’m going to continue my shopping on Wayfair where it’s easy o screen out...

"Internal error try restarting the app" when scrolling my listings.

It seems to happen randomly and always when I scroll through my listings. No problems anywhere else in the app. Tried: Deleted and reinstalled app Cleared Cache Cleared Data Anyone else having this error? I'm on a Galaxy a20Android version 10 kernel ...

PRICE GOUGING AT IT’S WORST!!!

WHY IS EBAY ALLOWING PLAYSTATION 5 CONSOLES TO BE EVEN LISTED AT RIDICULOUSLY WAY OVER PRICED PRICES???? 23,000, 13,000 and even 1,000 when it retails for 499.99 and 399.99. The reason THEY ARE OUT OF STOCK AT RETAILERS IS BECAUSE OF THESE SELLERS AN...

Payment

Having problem with paying for winning bids items want except my card but does takepayment for (buy now) items ?

Shipping labels

The app won’t allow me to print shipping labels successfully

Report suspicious activity

The following person is displaying suspicious activity in potential fraud. Please be aware

Shipping label barcodes print grey

For the past 6 months when printing from my iPhone or my MacBook the shipping barcodes for USPS print grey are the post office is unable to scan. I have used different printers as well as I have had the labels emailed to me and then saved the label a...

iPad app

Having lots of issues with the new app update...when I try to view my purchases it won’t load . So I can’t see my purchases.

Can’t change my billing address

The edit button doesn’t allow me to change my billing address

Address change

I changed my address from ny to nc but when I sell the address shows it is being shipped from my old location ...how do I fix this?

Item cannot be deleted from bid/offer list on app

I have an item that keeps reappearing in my bids/offers list despite having been deleted from this on the website.It is an item I have found elsewhere so don’t need to make my final offer, but can’t delete it.I have deleted the app, cleared my cache...

Past due bill

I had a past due balance and my card on file had expired now my account is locked from me making purchases till I pay the balance. But when I try to hit the pay now option it sent me in my message box it sends me to a create a new account page . I do...

App not allowing PayPal or Apple Pay payments

Trying to use both iPad app and Android app, neither will allow me to select my bank account, in fact they don’t even show it when trying to pay for some reason. I finally had to use Google Pay on my Android app to get a payment to go through.