Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Shipping address lies about being changed

While I was ordering an item, I entered that I wanted to change the address for it to be sent to. After I put the new address in and confirmed, it sent my order to the old address anyway. After seeing this, I went into my saved addresses, and the new...

User avatar by Explorer
  • 139 Views
  • 2 replies
  • 0 helpful

eBay account and paypal account frozen today for no reason

A buyer emailed me last night said he received his purchase but he didn’t like how it fit him after looking at it and knowing the size of it for a week online at auction before he drove the price up on it and won it 150 dollars later hefiled for a re...

User avatar by Pathfinder
  • 213 Views
  • 2 replies
  • 0 helpful

Listing error regarding email

I typically use my phone 100% of the time for Ebay including taking photos, listing items and managing the account. Just recently around the beginning of November 2020, I keep getting a listing error saying that my Paypal email cannot be used at this...

I need a update on my order.

I ordered a personal smoothie mixer and the update is telling me that it is no longer available. I don’t know how to get in touch with the seller . I tried already and they never gave me a delivery date. Can you please help me find out the update on ...

Refund

I did not receive my refund after the seller canceled my order It said it went to my pay pal account I don’t have

Network error please try again

Since updating the app last night I can no longer login in to the eBay app. I've tried uninstalling, clearing cache, turning of phone and still get the same problem

Seller fees

I would like to update the payment information to pay my seller fees. I cannot figure out a way to do that using my mobile device and I do not have access to a computer. I cannot find any way to get in touch with anyone over the phone. Please let me ...

User avatar by Enthusiast
  • 100 Views
  • 0 replies
  • 0 helpful

Commas instead of decimals.

Is there a way to switch back to normal US currency symbols? Instead of items showing as $3.99 it is showing as $3,99. I just got a new iPhone 12 pro max. Maybe it’s a app issue amongst the models or is there a setting that I need to switch? Thank yo...

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