Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

PRICE GOUGING AT IT’S WORST!!!

WHY IS EBAY ALLOWING PLAYSTATION 5 CONSOLES TO BE EVEN LISTED AT RIDICULOUSLY WAY OVER PRICED PRICES???? 23,000, 13,000 and even 1,000 when it retails for 499.99 and 399.99. The reason THEY ARE OUT OF STOCK AT RETAILERS IS BECAUSE OF THESE SELLERS AN...

Payment

Having problem with paying for winning bids items want except my card but does takepayment for (buy now) items ?

Shipping labels

The app won’t allow me to print shipping labels successfully

Report suspicious activity

The following person is displaying suspicious activity in potential fraud. Please be aware

Shipping label barcodes print grey

For the past 6 months when printing from my iPhone or my MacBook the shipping barcodes for USPS print grey are the post office is unable to scan. I have used different printers as well as I have had the labels emailed to me and then saved the label a...

iPad app

Having lots of issues with the new app update...when I try to view my purchases it won’t load . So I can’t see my purchases.

Can’t change my billing address

The edit button doesn’t allow me to change my billing address

Address change

I changed my address from ny to nc but when I sell the address shows it is being shipped from my old location ...how do I fix this?

Item cannot be deleted from bid/offer list on app

I have an item that keeps reappearing in my bids/offers list despite having been deleted from this on the website.It is an item I have found elsewhere so don’t need to make my final offer, but can’t delete it.I have deleted the app, cleared my cache...

Past due bill

I had a past due balance and my card on file had expired now my account is locked from me making purchases till I pay the balance. But when I try to hit the pay now option it sent me in my message box it sends me to a create a new account page . I do...

App not allowing PayPal or Apple Pay payments

Trying to use both iPad app and Android app, neither will allow me to select my bank account, in fact they don’t even show it when trying to pay for some reason. I finally had to use Google Pay on my Android app to get a payment to go through.

I reset my password and they eBay logged me in someone else account and link it with my google email

I reset my password and they eBay logged me in someone else account and link it with my google emailI recently bought a new iPhone 12 pro max so I had to sign in my account in new device I filled my email address and password password didn’t work so ...

Price gauging

What is sad about this app or this website is allowing people to double, triple prices on items that are hard to get in the middle of a pandemic I know so many parents who are trying to purchase the Ps5 and can not get their hands on it then website ...