Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

No notifications this week

Getting emails but no notifications. Yes they are turned on in settings.

Saved searches issue on Android app

Recently when I was checking my saved searches that had new listings, when I went to the results they showed only the new listings momentarily, then flashed and returned all results for the search. I didn't even have the option to add the filter for ...

LANGUAGE / LOCALE Issue Android app - Hong Kong

The eBay Android app has a major flaw in the app - when the app is used on an English language Android device (phone or tablet), and the app language is also in English, part of the menus only come up in Chinese!1. MENU -> Help - this section is 100%...

Payments

Cant accept payments from buyers

Payments

Can accept payments from buyers

Seller was suppose to pay shipping but I got charged

Item didn’t fit like the description said. I returned it and was charged the price of the item for shipping.

Junk email

I received this email in my junk file and do not recall trying to order this I have taken a screen shot of the email. I do not know if this will help get to the right people to look into it

Drafts

How do I delete drafts that I did not want to list ???

Buy now being turned into best offer...

I have many listings that are buy now that just randomly get changed to best offer. I had the option to make them best offer and I choose not too yet I’m forced to go into each individual listing and change them back to buy now. I would like to fix t...

Can’t pay the seller.

I tried several times to pay the seller. Even send an email to the seller but no response. It says I can’t pay the seller right now. Try again later. This is second day trying to pay.

Small font on iPhone Ebay app

Just switched from android to iPhone and the experience has been less than stellar.My eBay app contains extremely small text and it seems that there is no way to change it. I have tried going into settings and cranking text up to the largest level an...