Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Buyers can’t pay

Anyone having problems of buyers not being able to pay they I keep getting the email from buyer the app or eBay won’t let them pay

Wrong shippers address

So I spoke with the tech department about this and they confirmed that they see my current address as the shippers address. However 100% of the time when I print a label it prints my last shippers address. My former address. I can't see a return labe...

Where is the live help!!!?

A buyer to purchased a item from and mistakenly misunderstood a situation and placed a negative remark on the sale and realized he made a mistake however I am unable to reach anybody to resolve the issue with live help on eBay. I’m new to eBay howeve...

Verifying paypal

I’ve verified the email on eBay to my PayPal multiple times but it still says not verified. I’ve also verified my email and phone number to eBay.

proplem

I can’t change phone number to usa 

User avatar by Enthusiast
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Purchases

I get an error message when I try to see my purchases on the mobile app

App has coding issues

 When opening a return as a buyer you only get first four options as reasons for return, on desktop you have 11 options. On IOS app you used to be able to scroll down through all of them but not anymore and you only see first 4

74F82DE2-D079-4B42-A515-35F6409B2A28.jpeg

Why

Why does it say accounts.ebay.com ?

User avatar by Enthusiast
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