Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay garage needs changed

My garage is full (10vehicles) and I can not edit the contents

Scams

I found a truck on Marketplace-gave me an email address-said they’re going thru eBay motors-and that THEY would contact me yesterday morning-nothing-is this a scam

Retract offer on Mobile App

Why is it that you have to sign in to your ebay account on the desktop site in order to retract a offer? There is no setting on the mobile app to retract a offer. This should be a addition to the mobile app and not exclusively for the desktop site. T...

Why isn't there a button to decide to cancel the purchase?

I could participate in the auction and cancel it because I changed my mind, but there was no cancellation button, and besides, the number of money I paid for and the number I actually got out of the card were different. I feel like I've been swindled...

Watchlist

My watch list continues to shrink without any warning.

Email Address

For some reason the app will not accept my new email address. i no longer have the old address.

Bids list in app is days out doesn’t show current day.

My bids list does not show current day of bids. Shows bids I have made a couple days out. Not current day and bids. This same thing was happening several weeks ago. It just magically stopped doing this one day. Yesterday the 11-18-2020 it started aga...

Não

Hola não consigo realizar compras não estão aceitando meu pagamento

Hey necesito que me ayuden con mi pedido no me lo entregaron y no me quieren responder

Sort bar In right margin on all pages in app

It popped up a few days ago and won’t go away. It conceals 1/3 of screen while the page functions as normal.??

Stopping IOS app from saving to camera roll

When I take a photo with the app, it saves that photo to my camera roll. This messes with storage and I have to go in and delete all the eBay photos. Is there anyway to stop the app to saving to my camera roll?

Scams

Hey, so I’ve now had 3 fake offers for items, they offer me a price, then have me text them, they then send me an email saying they are paying through PayPal only, and that I have to send the item with a $300 gift card to some random address. Super a...

Lost package

USPS lost and item I sold and now the buyer wants a refund. I paid for shipping and tracking and it is no where to be found. The buyer will not except a exchange but I do not have funds in my pay pal account to refund him. The postal service lost his...

USPS lost mail

USPS lost and item I sold and now the buyer wants a refund. I paid for shipping and tracking and it is no where to be found. The buyer will not except a exchange but I do not have funds in my pay pal account to refund him. The postal service lost his...

Last second bids

The past few times I have posted a last second bid I have been charged the highest bid I submitted even though I’m fairly certain a lower bid would have won. But when I bid a higher amount normally it just bids in increments. Is anyone else having th...