Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Refund

I did not receive my refund after the seller canceled my order It said it went to my pay pal account I don’t have

Network error please try again

Since updating the app last night I can no longer login in to the eBay app. I've tried uninstalling, clearing cache, turning of phone and still get the same problem

Seller fees

I would like to update the payment information to pay my seller fees. I cannot figure out a way to do that using my mobile device and I do not have access to a computer. I cannot find any way to get in touch with anyone over the phone. Please let me ...

User avatar by Enthusiast
  • 100 Views
  • 0 replies
  • 0 helpful

Commas instead of decimals.

Is there a way to switch back to normal US currency symbols? Instead of items showing as $3.99 it is showing as $3,99. I just got a new iPhone 12 pro max. Maybe it’s a app issue amongst the models or is there a setting that I need to switch? Thank yo...

**bleep** offers and ebay

I see to rated using eBay a month or so ago. I listed a few nice items. For 2-3 weeks every single day I would get bogus offers. Item listed for 200 and I get an offer for 200 with a message that says I have a question and a phone number. At least 2 ...

Need a refund

Item was returned did not receive a refund!!! Yes I did receive it back, there wasn't enough postage on the package so I had to pick it up and pay the postage difference at the post office. Did you already order the one you need? 1995-2005 CHEVY BLAZ...

User avatar by Pathfinder
  • 73 Views
  • 1 replies
  • 0 helpful

Issue with latest update (v 6.9.5)

If you have the eBay app open & select My eBay then minimize the app & then maximize it again, the list of choices (Watched Items, Saved Searches, Purchases, etc.) moves off the screen. The only way to correct this issue is to rotated the device. Thi...

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User avatar by Adventurer
  • 180 Views
  • 2 replies
  • 0 helpful

Paypal address confirmation

I confirmed my paipal email address, but every time i wanted to list an item it shows that I have to confirm my paypal address. What's the problem and how can I solve it?

User avatar by Enthusiast
  • 170 Views
  • 3 replies
  • 1 helpful

Where is my purchase

I purchased an item, I received an email saying that my order was confirmed along with the order number and the item number.. But when I got to my account and clicked on my purchases it says I have non.. the money was taken out already.. I can see fr...

ebay bucks confusing

I don’t know how to apply my bucks at checkout! I click the button to take me to it but it just wants me to put in a code. I can’t find the codes for my ebay bucks certificates. I’m very confused. Please help

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